Please please please please please please please

[raindropsies]

Can admin just add a button in the drop down menu for "unmark as paid" with a message box, rather than having payment dispute or in addition to the payment dispute.

It would make our lives easier, and also it looks really bad from a buyer point of view as it's not always a dispute.

So Please please please please please please please and please with a on top could admin add the "unmark as paid" button, & then sellers can add a message which is relevant, like, payment refunded so that a combined invoice can be sent, or cheque did not clear, etc

[deltadelta48]

I think if you need to reverse it, all you have to do is return the payment. But some of the other buttons in the group can't be reversed if selected by mistake (i.e. shipped)

I can see the need to reverse the selection of this group if you can not do it another way.

[raindropsies]

I think if you need to reverse it, all you have to do is return the payment. But some of the other buttons in the group can't be reversed if selected by mistake (i.e. shipped)

I can see the need to reverse the selection of this group if you can not do it another way.

If it was that easy, I wouldn't be asking. You cannot reverse the P button unless you use the payment dispute button which is not apporiate most of the time as that is done through the mark as NPB.

Also how can you reverse it if paid by Cheque, postal/money order, bacs/bank transfer, cash, stamps etc if that is what the buyer has said even if no payment has been made at all?

[Armstrongs]

I Agree 200%............i'm sick to death of peeps marking the AAL paid when money is "stuck" in pppay......and their account isn't (and never gets) gets verified!

Yvonne x

[RonOne]

I agree, it would be helpful.

[deltadelta48]

If there is an electronic link (PP, PPP, google) then you can reverse ebid status (have it change to unpaid) by returning the payment. It will be marked unpaid in ebid. Similar thing happens if you return a portion of the PP payment, it will mark it unpaid in ebid (so you end up returning the whole thing, sending invoice for correct amount etc to have the status appear correctly in ebid).

Don't know if we can test it easily, but I am sure I have done this. So if it is an electronic payment you can also reverse it and rebill, which might be a better alternative than having the buyer sent a notice there is a dispute (when you are only trying to change status in ebid)

But I am not 1000% sure, maybe someone else has done this.


But as you said, if you accept some other payment, like a check, and mark it paid by accident or if check is bad, then you are stuck "filing a dispute" to get it unmarked. There is no reversing payments once marked (unless there is an electronic link).

[bykimbo]

I would very much like to see a "mark as unpaid" option that doesn't not send the buyer a message telling them I've opened a dispute, as there are many good reasons why I might need to do this without being in any sort of dispute at all.

[kengillam]

Surely a better solution would be for the seller can only mark an item as paid.

[bykimbo]

Surely a better solution would be for the seller can only mark an item as paid.

That's a separate problem. Even if you mark as seller, you can still want to mark unpaid, say when a cheque bounces or a paypal grab-back happens.

[buttons-and-bows]

I would like it as well please, I have had to reverse payments and do a payment dispute quite a few times before I can do a new combined invoice for new buyers who have made a boo boo.