No Watch

[Pilot1971]

Over 15 days ago I won a sale on a ladies watch.
I duely paid and the seller did not contact me.
I mailed through eBid and the seller replied that the watch would be with me in three days.
After three days I emailed the seller asking where is the watch.
The reply was that the seller found that it was faulty and offered me the same model but not gold in colour.
I declined and asked for one in gold colour, the reply was an inferior watch was offered.
I have emaild seller since and heard nothing from him.
I have yet to give feedback.
I have never had this problem on a very similar site I wont mention.

[minkyrra]

hi there

sorry you have had problems

might be worth posting this up in the support/advice section of the forums, rather in a chat area

more people view those threads and so more advice forthcoming

goodluck

[mazhells]

if you paid with paypal you can open a dispute if the seller does not either give you a full refund which should include pp or the watch you won in auction. if you paid by another method you should contact support and ask for advice.

[Rednosty]

Over 15 days ago I won a sale on a ladies watch.
I duely paid and the seller did not contact me.
I mailed through eBid and the seller replied that the watch would be with me in three days.
After three days I emailed the seller asking where is the watch.
The reply was that the seller found that it was faulty and offered me the same model but not gold in colour.
I declined and asked for one in gold colour, the reply was an inferior watch was offered.
I have emaild seller since and heard nothing from him.
I have yet to give feedback.
I have never had this problem on a very similar site I wont mention.

Like someone has already said If you paid by Paypal You can claim from them. I personnally Have sold watches for about 5 years (old and new) And decided from the beginning to ALWAYS to use RECORDED DELIVERY.There can be No Aurguments over Have I sent it. If its lost in the post I can claim and Everyones ok. The Moral being ASK FOR IT TO BE RECORDED AND INSIST ON A TRACKING NUMBER If you buy an High Value Item.