Contact form not working

[stardustsmagical]

Each time I use the contact form, it keeps telling me to check my email address is correct (which it is), when I try to send the message, it keeps telling me there is a problem with my email address.

[tony41]

If this is still a problem, I suggest you contact eBid support directly at support@ebid.net.

[gazza]

Hi, did you contact us about this? Let me know the ticket number if you did as I would like to see why it was happening.

Thanks,
Gazza

Each time I use the contact form, it keeps telling me to check my email address is correct (which it is), when I try to send the message, it keeps telling me there is a problem with my email address.

[ebidewithme]

Hi, did you contact us about this? Let me know the ticket number if you did as I would like to see why it was happening.

Thanks,
Gazza

I received the following email as a result of trying to email you:

Delivery has failed to these recipients or groups:

support@ebid.tv (support@ebid.tv)
Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins
No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361









Diagnostic information for administrators:

Generating server: DB9P193MB1210.EURP193.PROD.OUTLOOK.COM
Receiving server: DB9P193MB1210.EURP193.PROD.OUTLOOK.COM
support@ebid.tv
10/20/2021 5:26:23 PM - Server at DB9P193MB1210.EURP193.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)'
10/20/2021 5:16:09 PM - Server at ebid.tv (64.5.39.41) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=ebid.tv] [LastAttemptedIP=64.5.39.41:25] [AM6EUR05FT042.eop-eur05.prod.protection.outlook.com](Socket error code 10061)'

Original message headers:

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([fe80::945e:b562:1cfa:c47d%7]) with mapi id 15.20.4608.018; Tue, 19 Oct 2021
17:18:14 +0000

[tony41]

Correct address for eBid support is support@ebid.net not the one you appear to have used.