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Thread: "Offers Rec'd" tab doesn't clear after offer accepted

  1. #1
    Forum Master ropegg's Avatar
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    Default "Offers Rec'd" tab doesn't clear after offer accepted

    When an offer is made and the item is sold the process is supposed to move the item from the "Offers Rec'd" tab to the "Sold" tab. It does show the sold item in the "Sold" area but it also still shows the sold item in the "Offers Rec'd" area.

    I have been hiding the ones still in the "Offers Rec'd" as that will remove them from the "Offers Rec'd" tab on the Dashboard but I feel when it says it will be moved to sold that should auto remove it from the "Offers Rec'd" tab.

    Last edited by ropegg; 15th January 2019 at 03:34 PM.
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  2. #2
    Forum Saint Maelbrigda's Avatar
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    Default Re: "Offers Rec'd" tab doesn't clear after offer accepted

    i believe that was requested not long ago. try a forum search.
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  3. #3
    Forum Master ropegg's Avatar
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    Default Re: "Offers Rec'd" tab doesn't clear after offer accepted

    Quote Originally Posted by Maelbrigda View Post
    i believe that was requested not long ago. try a forum search.
    Thanks, Maelbrigda, I don't find anything within the last 3 years.
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  4. #4

    Default Re: "Offers Rec'd" tab doesn't clear after offer accepted

    Quote Originally Posted by Maelbrigda View Post
    i believe that was requested not long ago. try a forum search.
    Even if it was requested, what was the response from the Powers That Be?
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  5. #5
    Forum Master ropegg's Avatar
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    Default Re: "Offers Rec'd" tab doesn't clear after offer accepted

    Quote Originally Posted by ropegg View Post
    When an offer is made and the item is sold the process is supposed to move the item from the "Offers Rec'd" tab to the "Sold" tab. It does show the sold item in the "Sold" area but it also still shows the sold item in the "Offers Rec'd" area.

    I have been hiding the ones still in the "Offers Rec'd" as that will remove them from the "Offers Rec'd" tab on the Dashboard but I feel when it says it will be moved to sold that should auto remove it from the "Offers Rec'd" tab.


    I see this appears to be working correctly now and thank you for fixing it.

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  6. #6

    Default Re: "Offers Rec'd" tab doesn't clear after offer accepted

    No offer received doesn't clear.

    Also, if a person gets an offer then they get way too many emails about it until they check emails / or ebid.

  7. #7
    Forum Master ropegg's Avatar
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    Default Re: "Offers Rec'd" tab doesn't clear after offer accepted

    Quote Originally Posted by FirstGreenIsGold View Post
    No offer received doesn't clear.

    Also, if a person gets an offer then they get way too many emails about it until they check emails / or ebid.
    Well it seems I was wrong when I thought it was fixed as mine is not clearing either. Just made a slip in the positive direction on one I guess and I thought they had fixed it. I agree the emails seem to have so little time lapse after the offer that you have a bundle of them very soon.

    EBid you have been thanked for fixing the problem and now I hope you will fix it.
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  8. #8

  9. #9
    Forum Master ropegg's Avatar
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    Default Re: "Offers Rec'd" tab doesn't clear after offer accepted

    Quote Originally Posted by FirstGreenIsGold View Post
    The offers can be hidden. That's what I've done.
    Yes that is what I have been doing too.
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  10. #10
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    Default Re: "Offers Rec'd" tab doesn't clear after offer accepted

    The offer stays in the "Offers Rec'd" list with an updated status message.

    Name:  2019-02-25_1219.png
Views: 20
Size:  8.2 KB

    This was added to avoid confusion after some requests. Some users were contacting support asking why their offer had disappeared. Notifications are sent out but emails can be missed and not everyone receives in-app messages on their mobile devices via our app.

    There is the option of manually hiding the table row.

    Any improvement suggestions will be listened to of course..

    Thx,
    Gazza
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