I've tried everything to get feedback. Include notes in packages with thank you, feedback helps shoppers. Doesn't help. Buyers will send an email saying how pleased they were with the item, packaging, timely shipping....I send a feedback request.......NOTHING. These are U.S. buyers who would be familiar with the Bay and feedback process. Can't understand why they would take time to send an email and not take the time to check a feedback box. I gave up trying.