Sold Items Problems

[gazza]

Re: archives...

I note that forum messages are kept going back to 2003; surely sales transaction records are more important than old forum posts - and would likely consume less storage space.

Also, as sales records would fall under the category of 'business records' the normal retention period for such would be a minimum of 6 years. You may counter that that is the seller's responsibility, but I would have thought eBid had a business responsibility to keep records of transactions carried out through their venue for a similar period also.

The number of old forum posts and number of old listings are not comparable.

[johnwash1]

As Paypal allow returns up to 180 days, do you think it would be a good idea if sold items were kept open for at least this long before archiving?

I believe Paypal can go back more than twice that if there's an unauthorised use of a credit card involved.

I keep my proofs of posting for at least 13 months because of this.

So I agree with the requests for keeping sold items open longer.