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Thread: double emails received for sales

  1. #1
    Forum Master NuttyKrafts's Avatar
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    Default double emails received for sales

    Since listing my recipe for the YDC, every sale has generated 2 emails which looks like the buyer has purchased 2 of the item instead of just the one. Haven't sold anything else as a BIN so not sure if it's just this one listing. 133583140
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  2. #2
    Forum Diehard bunsock's Avatar
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    Default Re: double emails received for sales

    Over the last 24 hours I have had 14 sales and for just for one of them there has been duplicate emails. However this one item is the only one of the 14 were the quantity available was more than one. So maybe the glitch is only with multiple item listings.

  3. #3

    Default Re: double emails received for sales

    had the same problem with 3 sales a few days ago

    http://cheap-postage-stamps.ebid.net/

  4. #4
    Forum Master NuttyKrafts's Avatar
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    Default Re: double emails received for sales

    Forgot to say that at least one buyer (that I know of) also received 2 emails which caused her to think she'd accidently bought 2 of the item
    Nutty by name, nutty by nature.
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  5. #5

    Default Re: double emails received for sales

    I bought one lot of die cuts yesterday and got two mails saying I had bought the same item, even I had to go and check to be sure as I thought I had made a mistake.

  6. #6

    Default Re: double emails received for sales

    Has anyone notified support about this issue?

  7. #7
    Forum Lurker lakeleilani's Avatar
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    Default Re: double emails received for sales

    Quote Originally Posted by NuttyKrafts View Post
    Forgot to say that at least one buyer (that I know of) also received 2 emails which caused her to think she'd accidently bought 2 of the item
    I bought 2 items and paid for them in one transaction, but I received 2 emails from Paypal. I checked with Paypal, and found that I have only been charged once. This hasn't happened before, so I expect it is just a temporary glitch.
    http://lake-leilani.ebid.net Fair Trade Clothes and accessories with a boho twist. For men, women and children.
    http://lake-leilani-occasions.ebid.net Handcrafted Cards and Fair Trade Gift Wrap.
    http://lake-leilani-gifts.ebid.net Fair Trade and Handcrafted gifts, incense and homeware.

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