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Thread: Q&A Questions, Messages received as a seller

  1. #1

    Question Q&A Questions, Messages received as a seller

    A little feedback...

    Well we had our first question... :-)

    It did take a few minutes to work out how to SEND the reply, putting the information in not a problem
    (but we do wonder about space)
    But how to send it off ... did work it out, *however it was not obvious.*

    The QnA seems to be on the listing... is there a way to send, reply to messages privately?
    Can a seller choose what message are on the listing?

    TIA

  2. #2

    Default Re: Q&A Questions, Messages received as a seller

    As far as I know replies will be seen by everybody on the listing. You could PM (Private Message) them in the forum, possibly saying so on their question.

  3. #3

    Default Re: Q&A Questions, Messages received as a seller

    Quote Originally Posted by EmpHolisticGifts View Post
    A little feedback...

    Well we had our first question... :-)

    It did take a few minutes to work out how to SEND the reply, putting the information in not a problem
    (but we do wonder about space)
    But how to send it off ... did work it out, *however it was not obvious.*

    The QnA seems to be on the listing... is there a way to send, reply to messages privately?
    Can a seller choose what message are on the listing?

    TIA
    All questions & answers will be shown on listing, there is no option to make it private.

  4. #4
    Forum Saint bluebedouin's Avatar
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    Default Re: Q&A Questions, Messages received as a seller

    Quote Originally Posted by EmpHolisticGifts View Post
    ....
    (but we do wonder about space)
    ...
    The message box will expand as you type.Look in the bottom right corner of the box,there will be a little triangle of dots or lines.Click & drag that corner & the box expands as you drag it.This applies to most message windows/boxes on other sites too.

  5. #5
    Forum Saint suesjools's Avatar
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    Default Re: Q&A Questions, Messages received as a seller

    What Blue said. Not sure if there's a limit on characters, though I've sent and replied to some lengthy messages on listings, so I kind of doubt it.

    Best wishes for many sales to all,

  6. #6
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    Default Re: Q&A Questions, Messages received as a seller

    Quote Originally Posted by bluebedouin View Post
    The message box will expand as you type.Look in the bottom right corner of the box,there will be a little triangle of dots or lines.Click & drag that corner & the box expands as you drag it.This applies to most message windows/boxes on other sites too.
    Still learning from the forums...didn't know that! Thanks bluebedouin.

  7. #7

    Default Re: Q&A Questions, Messages received as a seller

    Thanks :-) does seem silly that you cant select what messages go on esp when something of a time nature etc not useful to anyone else ...

  8. #8
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    Default Re: Q&A Questions, Messages received as a seller

    Quote Originally Posted by EmpHolisticGifts View Post
    Thanks :-) does seem silly ...
    Its not silly.

    Its all about Transparency.
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  9. #9

    Default Re: Q&A Questions, Messages received as a seller

    Quote Originally Posted by MPS16 View Post
    Its not silly.

    Its all about Transparency.
    Not sure about that, I did read a lot of messages once between a seller and buyer which I felt was rather intruding on the buyers privacy. I felt embarrassed when I saw it and I think the buyer would have been if they had known it was available for everyone to read.

  10. #10
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    Default Re: Q&A Questions, Messages received as a seller

    as said higher up the forum, what i do if it is more private is to use the Q&A to direct the buyer (or seller) to the private maeesage facility in the forums
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