Why do our listings keep vanishing on Google Products ?

[deanosaur1972]

Our euphoria and optimism may be short lived - my listings have disappeared again. they actually disappeared as I was checking them at 5pm. Checked one store and they were all there, checked another and nothing, re-checked everything and all gone. Good job I got those sales in while they were showing.

Gazza did say by the end of today....... time for a few hours patience (although patience is not something I am known to possess in these circumstances )

[kreativebargains]

They came, they went, they came back again and now they have gone again.

[Juliebabe25]

It does not make sense to me.
If as Gaazza says the problem is uploading them
Surely once they are uploaded they should stay there for a while at least)
So why are they disappearing ....

[iwiw60]

[kreativebargains]

I am not at all convinced that this is a problem with uploading. I have been keeping an eye on Google Shopping and it seems that my listings are there for half an hour or so, then disappear for half an hour or so. If it was an upload problem they would either be uploaded and showing or not uploaded and not showing. There might be more to this then we and eBid know, it looks far more like a Google problem.

[Anniemcc2]

They came, they went, they came back again and now they have gone again.

Same here

[Gill]

This thread does not make good reading for new members as the problem still isn't fixed.

What does, "A problem with comms between us and their API has caused this, it is now fixed and whittling down we speak." mean?

[kreativebargains]

Anybody checked their listings and seeing everything as it should be?

Been checking all day and things have been partly right until about 5pm. Since then my listings have not appeared at all when searching for 'kreativebargains' and have been intermittent when searching for my stores. Last time I checked 'creative fashions' appeared for less than 5 seconds. Visits have dropped from 5 or more an hour to 1 or 2 when they should be rising. This on/off behaviour does not look like a listing problem. But whatever it is it needs sorting properly.

[mainlypostcards]

I am not at all convinced that this is a problem with uploading. I have been keeping an eye on Google Shopping and it seems that my listings are there for half an hour or so, then disappear for half an hour or so. If it was an upload problem they would either be uploaded and showing or not uploaded and not showing. There might be more to this then we and eBid know, it looks far more like a Google problem.

I agree with you. I've been experiencing the same for days now and mentioned something previously that Google is "messing around", making changes to some of their products.

In the meanwhile, I'm getting fed up with the Homeserve ad appearing on every website that has Google ads. I had a disagreement with them and went to their website several weeks ago. Can't get rid of their ads now.

Anyone fancy clicking on them, just to get them to incur some charges?

[kreativebargains]

I agree with you. I've been experiencing the same for days now and mentioned something previously that Google is "messing around", making changes to some of their products.

In the meanwhile, I'm getting fed up with the Homeserve ad appearing on every website that has Google ads. I had a disagreement with them and went to their website several weeks ago. Can't get rid of their ads now.

Anyone fancy clicking on them, just to get them to incur some charges?

I would click it but I went to iZettle to see what that was all about and am now being stalked by them everywhere I go.