Ebid help staff are the bestest!

[shoesandsealingwax]

So ... being new to Ebid, I did my first bulk upload and one hour later realized to my horror that I'd inadvertently selected Featured listing for all 350+
listings instead of Gallery (stupidly did not check fees and assumed seller+ lifetime meant no fees ever), resulting in a bill of over USD500.

Sent two panic emails to Ebid help immediately and less than 2 hours later I got a calm and reassuring response saying the fees would be removed and all I had to do was delete and reupload everything with the correct settings.

Ebid support is AWESOME. I cannot imagine such a large fee being waived over at red-tape-bloated Feebay for what was definitely my blunder and am so pleased to have jumped ship eeven though I have yet to make a sale.

*pompom wave*

[HerMajesty]

Welcome!! Support is THE BEST here.

Looks like you have some really cute items!

[CarnoustieCats]

Welcome - hope you have many sales and a lot of fun along the way

... and yes Da Boyz are wonderful!!! lol

[Tropical_Trish]

What a lovely, positive comment shoesandsealingwax!
Thank-you so much for posting, we all love to hear about the super duper eBid support team and how they are second to none in helping us all out when we need help and reassurance.
I can honestly say that whenever I have contacted support, I have received help quickly and professionally, and in terms that I understand.
No automated messages here, real people taking time to answer real peoples problems.
I wish you every success in selling here on this wonderfully friendly site - and if you have any further questions do please ask.
Guaranteed you will receive a response from our forum saints in a matter of minutes, and they will guide you along the path to success.
Best of luck to you,
All good wishes, Trish

[JanetB]

So ... being new to Ebid, I did my first bulk upload and one hour later realized to my horror that I'd inadvertently selected Featured listing for all 350+
listings instead of Gallery (stupidly did not check fees and assumed seller+ lifetime meant no fees ever), resulting in a bill of over USD500.

Sent two panic emails to Ebid help immediately and less than 2 hours later I got a calm and reassuring response saying the fees would be removed and all I had to do was delete and reupload everything with the correct settings.

Ebid support is AWESOME. I cannot imagine such a large fee being waived over at red-tape-bloated Feebay for what was definitely my blunder and am so pleased to have jumped ship eeven though I have yet to make a sale.

*pompom wave*

eBid Towers are fantastic, supportive and understanding.

[madelaine]

Oh, yes! What lovely items the OP has!

[gbsbks2010]

eBid Support are the greatest . They treat you as an individual and come up with positive solutions relevant to your problem or query.

If only the rest of customer services in the world could follow their lead....

[darklisruthven]

thats excellent service!

[suesjools]

WTG eBid!

Shoesandsealingwax, welcome to eBid, hope you enjoy yourself here.

Best wishes for many sales to all,

[momknowsbest]

I need help with contacting customer service. Anyone knows how?