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Thread: Buyer's account suspended after payment is made.

  1. #1
    Forum Lurker aftech's Avatar
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    Default Buyer's account suspended after payment is made.

    A buyer bought one of my items and paid by GC and payment was cleared very fast (for GC). Shortly after, the buyer's account is suspended (stroke-through). Should I ship the item or not? Any past experiences like this?

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    Forum Saint suesjools's Avatar
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    Default Re: Buyer's account suspended after payment is made.

    If it were my buyer and payment had cleared, I'd ship the item. Sometimes strikethroughs happen when support is verifying new buyer IDs. If you want to know what's going on with the buyer, I'd suggest contacting support: support@ebid.net as they're the only ones who can say for sure why the buyer has a strikethrough.

    Best wishes for many sales to all,

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    Forum Saint Juliebabe25's Avatar
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    Default Re: Buyer's account suspended after payment is made.

    I'd be a bit careful, especially if it was an exe item.
    Maybe do what Suesjool says and contact support.

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    Default Re: Buyer's account suspended after payment is made.

    I'd ignore any issues between the buyer and ebid if I was happy I'd received payment.

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    Forum Diehard terry5732's Avatar
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    Default Re: Buyer's account suspended after payment is made.

    You've gotten clear payment - ship it
    My clutter

    I don't play the reserve game

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    Forum Lurker aftech's Avatar
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    Default Re: Buyer's account suspended after payment is made.

    ebid is saying they're waiting for more information from buyer. Good thing it's weekend and I have more time.

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    Default Re: Buyer's account suspended after payment is made.

    Personally speaking as long as payment was cleared I would have no issue with sending the item, registered.

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    Forum Master KAYS6912's Avatar
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    Default Re: Buyer's account suspended after payment is made.

    You've got the payment without a problem - ship the item.
    Nancy
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  9. #9
    Forum Lurker aftech's Avatar
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    Default Re: Buyer's account suspended after payment is made.

    Buyer's account still suspended (bad news) but no notification from GC (good news). Considering stringent review policy of GC, the payment was cleared super fast. I'm inclining towards shipping the item.

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    Forum Saint Juliebabe25's Avatar
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    Default Re: Buyer's account suspended after payment is made.

    Did you ask support why their account was suspended ?

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