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Thread: Request ability to edit the stock photo in pre-filled product information

  1. #1
    Forum Newbie Kodoku's Avatar
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    Default Request ability to edit the stock photo in pre-filled product information

    I enter as much stock information as I can about the products I sell, but sometimes I end up submitting an associated stock picture only to notice a watermark from another site is on it after submission, or it's for the wrong edition of the product I submitted. Whether it's my or someone else's submissions I cannot rectify these mistakes as things are currently; once a picture is uploaded that's it.

    Since I can edit all other aspects of the product information, it would be quite helpful to also be allowed to submit a replacement stock picture if I feel I can offer a better one than what is currently there.

  2. #2
    Forum Saint suesjools's Avatar
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    Default Re: Request ability to edit the stock photo in pre-filled product information

    You can always remove a photo by checking the less option in a listing and replace it with another photo.

    Best wsihes for many sales to all,

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    Forum Newbie Kodoku's Avatar
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    Default Re: Request ability to edit the stock photo in pre-filled product information

    Ah, no that's not what I mean When you're selling products with a ISBN/UPC/EAN, and you enter it, you get a window in your auction with pre-filled information about the product if it's in eBid's product database (RRP, year of release, synopsis etc.). If it's not in the database you can enter it yourself or edit the existing information.

    A stock photo is among this information, and is not part of the pictures a user puts up for their individual item auctions.

    I can edit all the text fields, and I can add a stock photo if one is not already there, but what I can't do is edit the stock photo. That's what I'd like to do.

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    Forum Saint suesjools's Avatar
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    Default Re: Request ability to edit the stock photo in pre-filled product information

    I see. This has been mentioned as a problem before, maybe it's time to bring it to the attention of support again.

    Best wishes for many sales to all,

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    Forum Newbie Kodoku's Avatar
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    Default Re: Request ability to edit the stock photo in pre-filled product information

    Yes, I imagine it has been brought up in the past. Actually I have a fair few issues I want to bring up about this particular feature; this is just the first one I've comitted to writing about

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    Default Re: Request ability to edit the stock photo in pre-filled product information

    In that case, you might also want to drop a line to support with your ideas.

    Best wishes for many sales to all,

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    Forum Newbie Kodoku's Avatar
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    Default Re: Request ability to edit the stock photo in pre-filled product information

    When I stop procrastinating I might well do that

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    Default Re: Request ability to edit the stock photo in pre-filled product information

    Quote Originally Posted by Kodoku View Post
    When I stop procrastinating I might well do that
    LOL! Join the club...

    Best wishes for many sales to all,

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    Default Re: Request ability to edit the stock photo in pre-filled product information

    Quote Originally Posted by Kodoku View Post
    A stock photo is among this information, and is not part of the pictures a user puts up for their individual item auctions.

    I can edit all the text fields, and I can add a stock photo if one is not already there, but what I can't do is edit the stock photo. That's what I'd like to do.
    I would like this option as well as I accidentally added the wrong stock photo image today to a listing - right author, same series, wrong title

  10. #10

    Default Re: Request ability to edit the stock photo in pre-filled product information

    You can change the photo as long as nobody is using the pre-filled info,
    so closing your listing might work, I've done that a couple of times,
    but I think I had to leave them closed for a few days..

    Although each edition is supposed to have a different ISBN number, in reality that
    does not always happen.
    On more than 1 occasion, I've typed in an ISBN on Amazon, & been shown
    an entirely different cover, yet I know I'm right as I have the book in my hand.

    US & UK editions frequently have different covers.

    As the Pre filled info is becoming more important due to the changes in google shopping,
    I think the photo part should be expanded to show variations, I'd of thought 5 would more than cover it.

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