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Thread: Keeps wanting me to change password - changes 4 times in last 2 weeks

  1. #1
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    Smile Keeps wanting me to change password - changes 4 times in last 2 weeks

    I have had to change my password 4 times in the last 2 weeks, as every couple of days when i go to log in, a message comes up saying that i can't log in and need to change my password.

    It says that emails keep getting sent back to Ebid undelivered, but i have their website - donotreply@ebid.net - added to my 'Safe Senders' and 'Safe Recipients' files in my 'Junk Email Options' folder in my 'Microsoft Outlook'.

    I never had to change my password before, and then all of a sudden it has happened 4 times.

    Any help would be really appreciated.
    Thanks
    Louise

  2. #2
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    Default

    You could try adding: support@ebid.net


  3. #3
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    Default

    Thanks Mel.
    I will try that and see if it helps.

    Louise

  4. #4

    Default

    MSN made some changes last year, excluded ebid, and some of us were locked out too. Might be happening again to some MSN users; althought I had no trouble today or yesterday.

  5. #5

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    Update: everything worked fine yesterday, used my computer until 2 am. This morning it was obvious that MSN made some changes to their settings. An update or a patch. Was unable to get into ebid, no pictures showed, etc. I used the MSN cleanup program, Autocare to reset things, checked all settings, etc, and it works fine now. Thank you Microsoft for again protecting me from dangerous websites!

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