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Thread: Subscription Cancellation Problems

  1. #1
    Forum Newbie
    Join Date
    May 2010
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    Chester, Cheshire, United Kingdom
    All-About loisleech
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    2

    Default Subscription Cancellation Problems

    I am a new user. My subscription just keeps renewing itself even though I only wanted to run one auction which finished weeks ago.I emailed ebid and they said to go to the my subscriptions section, then "change my subscription" and select "end" but I have searched the page high and low and there is absolutely no "change my subscriptions" option to select!! I am at the end of my tether I just want to cancel my subscription and stop paying for something im not using. Any suggestions welcome.

  2. #2
    Forum Saint
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    Jun 2004
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    St Austell, Cornwall, United Kingdom
    View bykimbo's Feedback (+950)
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    Default

    You're a buyer. You don't have a subscription.

    Have you already fixed it, or is there a chance you've accidentally created two accounts?

  3. #3
    Forum Master
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    Nov 2009
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    Brixham, Devon, United Kingdom
    View darklisruthven's Feedback (+1327)
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    Default

    I have had a look as well, and cant see anything either, you only have a buyer account, according to your "about me" page.

    Check to see if there are two accounts, and mail support (support@ebid.net) with all the details, as well.

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