how is a buyer

[JJcards]

Is it possible that the buyer is marking the payment as shipped seeing as how they are sending the money and not a reference to the sold item.Just a thought because I would feel a whole lot better if that were the case than to have buyers be allowed to mark items as shipped etc.

[TiasTreasures]

I had this happen to me. The obvious solution is to change the program so ONLY the seller can mark an item as "Payment Received" and "Item Shipped". I hope Gazza sees this and responds.

[maroy41]

[gazza]

The buyer marking as paid was always an option to allow them to let the seller know that payment has been sent. Sometimes when payment isn't automated the buyer will pay by cheque, postal order etc. This gives them the option to add the payment details to the AAL. eg. "Payment sent by cheque sent today"..

It's been the way it's always been, as always if something can be improved then feel free to discuss and we can make changes if needed.

Gazza

[bykimbo]

The buyer marking as paid was always an option to allow them to let the seller know that payment has been sent. Sometimes when payment isn't automated the buyer will pay by cheque, postal order etc. This gives them the option to add the payment details to the AAL. eg. "Payment sent by cheque sent today"..

It's been the way it's always been, as always if something can be improved then feel free to discuss and we can make changes if needed.

Gazza

Gazza, check out the suggestions forum, I know I'm not the only one to have raised this in there. My suggestion was that it should be a two-part process: icon to go half-green when marked as sent and full-green when marked as received. But other equally valid suggestions have been made too.

[buttons-and-bows]

Gazza, we have asked many times for this mark as paid option to be changed so only the seller can do it, so can you change it please and can you stop buyers to be able to mark as shipped as well.
and while we are at it can you also give us an option to cancel payments so we don't have to go through the payment dispute option. we need to be able to cancel single payments so we can combine invoices and send new invoices out.

[maroy41]

Gazza, check out the suggestions forum, I know I'm not the only one to have raised this in there. My suggestion was that it should be a two-part process: icon to go half-green when marked as sent and full-green when marked as received. But other equally valid suggestions have been made too.

I think this would be a better option, as I see it from a buyers point of view, if I send a cheque I would like the option to add this info to the AAL box so the two part process sounds good, but I can't see the point of a buyer being able to mark as shipped, I didn't know they could do that!!!!!!

[gazza]

Added to todo list.

Remove Mark as Shipped on buyers AAL dropdown

Will show half/half icon if Buyer manually Marks as Payment Sent

[maroy41]

Added to todo list.

Remove Mark as Shipped on buyers AAL combo

Will show half/half icon if Buyer manually Mars as Payment Sent

Brilliant thanks Gazza.

[astral276]

Will show half/half icon if Buyer manually Mars as Payment Sent

Well I can't tell if those little icons are red or green now so I doubt I would be able to tell if they were half red and half green.

Any chance you could make the green a lighter green?