problems with shipping calculator

[florida33549]

Gazza, I had to delete second listing. It is now: http://us.ebid.net/for-sale/test-lis...2-26476067.htm

I think the problem lies with the difference in ebid's listing option of regular versus large package. If we use large package [per USPS website's definition] priority comes out correct and parcel is incorrect. If we use regular package [which the USPS website considers this large package] the parcel comes out correct but priority does not.

[gazza]

Looking at your dimensions 24 + a girth of 44 = 68 which is within the 84 inch limit we set for regular packages, so regular is the correct choice here.

G

[florida33549]

Looking at your dimensions 24 + a girth of 44 = 68 which is within the 84 inch limit we set for regular packages, so regular is the correct choice here.

G

Gazza, Regular is only correct if you use parcel. If you wish to offer priority it then falls under USPS dimensional rate which makes it a large package. That is why you can not offer parcel and priority together on a listing with ebid's shipping calculator.

[florida33549]

Looking at your dimensions 24 + a girth of 44 = 68 which is within the 84 inch limit we set for regular packages, so regular is the correct choice here.

G

Gazza, I have just added priority to second test listing. As you can see it comes up as $17.65 priority which is not correct. This is where the dimensional rate comes in for priority mail and is why I can not offer both options on the same listing.

If I use large package, the priority is correct but parcel is not [1st test listing].

If I use regular package, the parcel is correct but priority is not [2nd test listing].

[florida33549]

Looking at your dimensions 24 + a girth of 44 = 68 which is within the 84 inch limit we set for regular packages, so regular is the correct choice here.

G

FYI, Any priority package that exceeds any dimension over 12" [see http://postcalc.usps.gov/] falls under the dimensional rate. I know, it's confusing. Parcel packages don't - to my knowledge. That is why we must submit L x W x H to get priority package mail rates if package size is over 12 x 12 x 12. The package I used as an example exceeds that 12" rule so it makes my package large if shipping priority.

There are also additional charges if a package exceeds 108", etc.
There are also balloon rates, etc. for very large packages.
You can find them on this page: http://www.usps.com/prices/priority-...ase-prices.htm

Ebid's shipping calculator apparently is not set up for those instances. Thankfully I do not have many packages that fall in those categories.

Hope this helps.

[florida33549]

So Gazza, have you found the problem yet?

[gazza]

We're looking into sending dimensions to USPS for Parcel Post.. at the moment they aren't "required" but we will try sending them anyway to see if help.

G

[florida33549]

We're looking into sending dimensions to USPS for Parcel Post.. at the moment they aren't "required" but we will try sending them anyway to see if help.

G

Thanks. Perhaps that is the problem. Appreciate the assistance.

[florida33549]

Gazza, Have you found out what the problem is yet?

[gazza]

The problem is with the results USPS are sending us back when we request the price. They are sending back a price that doesnt reflect the price they show on their own website.

We've contacted them about this.

Gazza