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Thread: help with PM's for Gazza or Mark.

  1. #1

    Default help with PM's for Gazza or Mark.

    can you please tell me why I can send PMs, get into my account okay post in the forum okay, But when anyone sends me a PM they get user not found. Support seem to have lost the plot and tell me it's all okay and to change the password to get into the account....... err why I am already in it.
    celyn-crafts................ buttons husband just in case you wondered.

  2. #2
    Forum Saint shezz's Avatar
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    Default

    This is what i get when i pm you


    The following users were not found:
    1. Celyn-Crafts

  3. #3
    Forum Saint JanetB's Avatar
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    Default

    Quote Originally Posted by shezz View Post
    This is what i get when i pm you


    The following users were not found:
    1. Celyn-Crafts

    I get the same when I try.

    x

  4. #4

    Default

    We have been trying all day Jan.......enough to drive you nuts, and support just don't get it. Thanks for trying....sorry havent got the smilies connected yet.

  5. #5

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    Can you post the support ticket number and I will look into it
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  6. #6

    Default

    Yes its #QLR-32537-833 and thanks Mark, just about to tear my hair out

  7. #7
    Forum Saint bluebedouin's Avatar
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    Default

    In "Grandmother sucking eggs mode",have you got this ticked?
    Attached Images Attached Images  

  8. #8

    Default

    No I haven't got it ticked, just checked again

  9. #9
    Forum Saint bluebedouin's Avatar
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    Default

    I've just had a look at my forum admin page,
    Name:  forum permissions.jpg
Views: 36
Size:  55.4 KB
    & when I change the permissions for pm's & try to send one,this message comes up.
    Name:  pm error message.bmp
Views: 42
Size:  125.4 KB
    So I would hazard a guess that it isn't anything to do with the forum permissions.Sorry I can't be more help.

  10. #10

    Default

    I didn't know we had a forum admin page, I can't even find the part to set the smilies up........ going to look

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