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Thread: Glitch in Flat Same Cost to All Int'l Shipping

  1. #1
    Forum Saint iwiw60's Avatar
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    Arrow Glitch in Flat Same Cost to All Int'l Shipping

    When doing up new listings last night I have noticed that in Section 2, when I click the radio button for International Shipping Flat - Same Cost to All it is not showing up properly in the Preview...screenshot below:



    As with Domestic Shipping, shouldn't the cost, in this case $14.50 for flat-rate envelope, show up the same way...it's showing Calculate...??? I have triple-checked that I have marked the correct radio button on international shipping...why is the preview showing up this way???

  2. #2

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    The shipping cost preview always showed up wrong for me when I did listings the other day, but when I clicked on begin auction it was then correct. Try clicking on begin auction, then go back to the auction and see if it corrected itself.

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    Forum Saint iwiw60's Avatar
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    Quote Originally Posted by LaceDragon View Post
    The shipping cost preview always showed up wrong for me when I did listings the other day, but when I clicked on begin auction it was then correct. Try clicking on begin auction, then go back to the auction and see if it corrected itself.
    Hi LaceDragon, and thanks for responding...however, I did what you suggested, and the flat-rate charges for international are still showing up as "Calculate"...aaaack! See the two new screenshots below:





    I think Gazza/Mark need to look at this glitch...doesn't present itself well to an overseas buyer. The very reason I went with a flat-rate was to show a lower shipping price right from the git-go....don't know what to do at this point...eeek!

  4. #4

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    Oh that's strange, I hope they get this sorted out for you. Only thing I can guess is that it shows up correctly for people in the other countries? Would need to get someone from across the pond to take a look at it for you to see though.

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    Forum Saint iwiw60's Avatar
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    LaceDragon, if you have a spare minute would you take a look as a 'viewer' to Auction #23132187 (this is the one I screenshot'd above) and see how Intl'l Shipping is showing up for you....thankie!

  6. #6

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    Oh, it's showing up correctly as $14.50 when I click the other countries and push calculate. I guess the calculate button is there no matter what?

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    Forum Saint iwiw60's Avatar
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    Geesh, it shouldn't be!! If it's a 'flat rate'.....it's a FLAT RATE, eh?? I really think this needs sorting out. If I'm charging a flat $14.50 to any territory or country outside the USA, it should show up like it's doing for my domestic shipping...aaaack! Thanks so much for your time, appreciate it!

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    As requested by PM Hope it helps!
    Attached Images Attached Images  

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    Forum Saint iwiw60's Avatar
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    Ah - HA!!! So it's showing up in the correct formatting for other countries, but is showing up as a 'calculate' here in the USA site...yikes!

    Gazza/Mark, please can this be fixed so we yanks don't go ballistic thinking we've done something wrong??? Many thanks! And a special thank you to both LaceDragon and ByKimbo for their help...much appreciated!

  10. #10
    Administrator gazza's Avatar
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    http://uk.ebid.net/perl/auction.cgi/23132187

    showing
    14.50 to UK
    4.00 to US

    what is it supposed to be?
    Last edited by gazza; 29th January 2010 at 08:04 PM.
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