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Thread: Gazza ...major flaws in this 'feedback request' system...

  1. #41
    Forum Lurker nobrassband's Avatar
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    Quote Originally Posted by somersethedge View Post
    the "problem" is... ebid are making it look like feedback is mandatory on this site instead of voluntary by sending out "reminders". this in turn can rub buyers up the wrong way, and they do not come back.
    Quite agree, being nagged can be very irritating and could well end up with the wrong result for all concerned.


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  2. #42

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    Quote Originally Posted by ainttalkin View Post
    Quite agree, being nagged can be very irritating and could well end up with the wrong result for all concerned.
    there is no could about it... it has... pure and simple... its just a shame that "the management" can not see it, and remove the system from the site, but like I have said it is their loss not mine, my buyers have just moved site and I get the sales there instead.

  3. #43

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    Quote Originally Posted by FBNeNotes View Post

    A buyer who does not leave feedback.. then receives a request to leave feedback and does not... should say something about that person

    This is eBids site... all should abide by its rules and requests.
    Huh?
    Whats does it say about a person?

    Feedback is not mandatory.
    Feedback is not part of a transaction.

    A buyer pays for an item - and gets the item.
    A seller gets paid for an item - and sends the item.

    End of transaction.

    Feedback is purely voluntary.

    If someone doesnt want to leave it - then fair enough.

  4. #44
    Forum Diehard Barrattess's Avatar
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    Quote Originally Posted by FBNeNotes View Post
    Been sellin in public online auctions since December 1996 !!!
    Feedback received from bidders 99% and Positives 100%

    A buyer who does not leave feedback.. then receives a request to leave feedback and does not... should say something about that person

    This is eBids site... all should abide by its rules and requests.

    I will debate this with anyone who really has Public Online Auction Knowledge... and not by so-called sellers who are just that, sellers.. and just chirp in. Buyers who many say complained, makes no sense and I find it hard to believe.. unless those buyers are Not serious buyers, but just random buyers and could care less.


    ....pray tell...you're on a roll...what exactly does it say?
    I for one do not agree with your 'slant on things'...but each to his own...
    ...yes, the site belongs to Ebid..it is a venue...the fact is as I said earlier in the thread...when I paid my fee this particular 'rule'
    was not in place..it is a recent addition.

    ...not one that as been welcomed by many I might add...if you want to 'hassle' your buyer's ...hey, go for it...I do not!
    ...so shouldn't we all be given the option to conduct our selling as we see fit...
    .... the email I received was entitled 'FEEDBACK REQUIRED'...this seems a little more urgent than a request...

    ...either way...thank you for your input.



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  5. #45
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    Sending reminders falls into the psychological pattern "I'm OK, you are not OK". Not the way to win hearts and minds.

  6. #46
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    Quote Originally Posted by Barrattess View Post
    ....pray tell...you're on a roll...what exactly does it say?
    I for one do not agree with your 'slant on things'...but each to his own...
    ...yes, the site belongs to Ebid..it is a venue...the fact is as I said earlier in the thread...when I paid my fee this particular 'rule'
    was not in place..it is a recent addition.

    ...not one that as been welcomed by many I might add...if you want to 'hassle' your buyer's ...hey, go for it...I do not!
    ...so shouldn't we all be given the option to conduct our selling as we see fit...
    .... the email I received was entitled 'FEEDBACK REQUIRED'...this seems a little more urgent than a request...

    ...either way...thank you for your input.
    Can you Please post that email here, be nice to see what it looks like.

  7. #47
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    ....no



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  8. #48
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    As a seller I did receive one of these 'reminders' - in fact I received 2 (for the 1 sale) within 10 seconds of each other less than 5 minutes after the buyer paid

    Because I know that eBid had brought the reminders in (and the fact that the buyer and I had already corresponded on another issue via AAL) I 'assumed' that it was eBid that sent it and therefore didn't take umbridge with the buyer over the wording or the fact that there were 2.

    The heading is 'Feedback Required' and the email is worded that the buyer - not eBid is 'requesting feedback'. I 'assume' that the ones sent to the buyers are of a similar vein

    If I didn't come here and read the boards I would not have been so 'clued up'

  9. #49
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    I believe that the auto-reminders sent are exactly the same as if a manual nudge had been done by the seller. Thus:

    Subject line:
    eBid - Feedback Required - TWO photos for Kim Andrews! [item no here]


    Body of message:


    ADVERT http://www.LovePepper.com - 100% Free Online Dating This is an automated email.
    PLEASE DO NOT REPLY TO THIS EMAIL

    -------------------------------------------------------
    eBid - Free to Bid | Free to List | Free to Enjoy http://www.ebid.net
    -------------------------------------------------------

    message from eBid : REQUEST TO LEAVE FEEDBACK

    Hi bykimbo,

    [Seller ID here] has requested you post feedback for the following auction

    ================

    Auction Title : TWO photos for Kim Andrews!

    Auction ID : xxx-8363-1

    Closing Date : Sun 12 Oct 2008 20:40:44 (BST)

    Add Feedback Now : http://uk.nine.ebid.net/perl/account...fb#xxxx-8363-1

    ================

    Thanks for using eBid for your auctions.

    Happy Bidding!!
    eBid Auction Team

    -------------------------------------------------------
    eBid - Free to Bid | Free to List | Free to Enjoy http://www.ebid.net
    -------------------------------------------------------

    Note that "Xyz has requested" - I believe this to be the wording on the reminders we can't stop, but I'll be happy to be corrected.

  10. #50
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    ...I really do not see what the wording of the email has to do with it...which is why I did bother to copy and paste....
    ...the receiver of the email is under the impression that the seller/buyer has requested feedback...when in fact this is not the case...unless as Kirstrich quite rightly pointed out...you frequent these forums....



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