Tiscali - anybody in? - giving up

[(am)]

Newnet issue for win 98.

Having set primary dns to 212.87.64.10, the computer will have been restarted - a "warm" start.

This does not clear the dns cache - which may well be why access to the forums and other lower level pages is still not working.

To clear the dns cache in win 98, it is necessary to shut down completely, then turn on again. This gives a "cold" start with all remembered items cleared - including the dns cache.

Hopefully, this will solve your current problem. Currently, we are getting best results using only one dns entry (as above) with newnet.

If this does not work, we may need to consider the possibility that incorrect dns is originating elsewhere.

Many thanks wiz, you're a genius

Using the above DNS setting and following a 'cold' start everything is now back to normal (plus some extra speed)

[saltylady]

fianaly got on ebid, managed to join the tiscali foroums i did apply yesterday got permission today started a thread felt like i was interupting their daily flow of things, then some nice person gave me a couple of codes and with hubbys help i am in........
will post it on facebook theirs a few i am in touch with on their who can't get in either,

[leadhillsonline]

Many thanks wiz, you're a genius

Using the above DNS setting and following a 'cold' start everything is now back to normal (plus some extra speed)

Sorry, I can't take the credit it is youngest and O/H who are the computer geeks.
Just glad all is working for you now.

[saltylady]

In Windows XP open Network Connections in the Control Panel, select your connection (wireless or wired - LAN), right click on it, then click Properties, scroll down to Internet Protocol (TCP/IP), select it and hit the Properties button. In "Use the following DNS server addresses" insert 208.67.222.222 in the preferred box and 208.67.220.220 in the alternative box.

Now Windows will use the OpenDNS DNS server instead of Tiscali's.

In Windows Vista look for similar entries by clicking on Network in the Start menu.

this is what i followed

[heatemyfather]

This is terrible just think how many potential Tiscali buyers still cant get to the site,

And i expect that TalkTalk and Pipex users are also affected as TalkTalk now owns Tiscali and Pipex.

I agree with you there Jimbo, and I can only imagine how many people that may be.

This fiasco justifies my preference for large well-established companies such as BT, they've always been very quick to sort out any problems and this DNS thing was almost a non-event (update occurred well within the expected 48 hour period).

For any service provider company it is unforgivable not to ensure reliability, hot weather is no excuse as it was forecast and they should have contingency plans already in place (how about some air conditioning units? We had to buy a couple for our servers to cope with the heat, it wasn't that difficult). I would be looking to switch contracts ASAP if I was with any of the Talk Talk companies. They may look cheaper in the adverts but they'll get the money from you eventually, or you'll just receive a sub-standard service.

Rant over.

[buffykins]

I'm with Tiscali and have only just managed to get in today. Yay I'm back... but what a wait.. Searched on forums and came across Goth's and Gazzas advice and finally got in using the open DNS thingy... Think I'll give up on Tiscali especially now that Carphone Warehouse/Talk Talk have bought them.

[dave1066]

Noticed this reply on Tiscali

Hi,

Apologies for the delay, we are still awaiting an update on this situation, as soon as there is one you will be advised on this thread.
__________________
Regards

How long can it take

[heatemyfather]

Noticed this reply on Tiscali

Hi,

Apologies for the delay, we are still awaiting an update on this situation, as soon as there is one you will be advised on this thread.
__________________
Regards

How long can it take

Too long.

Big business is so often lacking in ethics, morality, or done for the common good.

[booksforsale]

Gary, Mark.

This issue is not only stifling business for us sellers, but you are losing out on new members to your website.

Are you able to chase Tiscali? If not are you able to get OFCOM involved.

How about these people

http://www.ispa.org.uk/
http://www.ispa.org.uk/complaints/page_40.html

As far as I can see, you don't need to be a customer of the ISP you are making a complaint about.

Can they help?

[dave1066]

Still No Reply from tiscali


2 Weeks


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