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Thread: Please consider reducing the frequency of chase reminders

  1. #11
    Forum Saint cmjewels925's Avatar
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    I woke up to another reminder this morning. They're getting quicker - this one was sent only 35 minutes after the question was asked.

    And no it wasn't a nudge, it was, again, a system generated email.




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  2. #12
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    Quote Originally Posted by cmjewels925 View Post
    I woke up to another reminder this morning. They're getting quicker - this one was sent only 35 minutes after the question was asked.

    And no it wasn't a nudge, it was, again, a system generated email.

    Apparently ebid time can contract as well as expand.

  3. #13

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    I would have thought 8 - 12 hours should go by before any sort of nudge is sent from eBid or the person asking the question.

    Unlike eBid support, members don't have the facility for an automated response to show the question has been received, if they are not available to answer in full, for a few hours.

    Would be a nice option to have.
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  4. #14

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    I would have thought 24hrs at least probably 36hrs.
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