I agree about the business aspect to the above post.However as a business where does ebay clearly show its address and phone number? As a business maybe they should lead by example!
It is definatly the Feedback and the stealth fee increases which has caused the issues.
Unfortunatly I cant see ebid making any great effort to capatalise on this. I have been a member here for some time and it is the same things talked about with regard to promoting ebid, somebody doing flyers, someone else emailing customers. Great ideas and respect to those who do this, but it will not change nothing.
Gary and Mark need to look to having some serious investment in marketing. I'm sure there are some investors out there. Advertising works. Up until a couple of years ago who had heard of "Sheilas Wheels"? Most people do now as it is well marketed.
I strongly suspect that Gary & Mark do not have the ambitions to take ebid forward and make that step. They are probably earning enough from what they do now, so dont see the point.