How Important is Feedback?

How Important is Feedback?

There are several reasons why feedback on eBid is of great importance. Among these reasons are reliability and trustworthiness of user profiles, responsiveness, and consistency. This is a short overview of these benefits of feedback (as well as when a user should ideally provide feedback) and how they apply to eBid so that users can get a better sense of the crucial benefits of feedback for the website.

User Profiles

Of the features eBid has that ensure feedback and indicate the reputation of a User profile, chief among them is the feedback ratings, which can be seen to the right of a user’s name. This score is a result of the number of positive and negative comments a user receives and is calculated by looking at one feedback for every payment on an auction ID.

Responsiveness

Another major benefit of feedback for the users on eBid is responsiveness. When a user leaves feedback for another user on the website, there is the option to respond and, additionally, the original user can revise their feedback. In this way, feedback can be an interactive process that allows for the most accurate and fair scores for all users on the site.

Consistency

A third major reason for leaving feedback on eBid is the potential for consistency across a listing and auction history. For those who have upgraded to a Seller+ account, there is the ability to import Feedback Ratings from other websites by simply clicking “My eBid” and then “My Feedback.”
This allows users to maintain their reputation and feedback history across their entire auction history, which provides an opportunity for a consistent perspective from other users.

Time to Leave Feedback

The way to leave feedback is to wait until after the listing is over, the two parties have agreed to the payment, and the goods are ready to be delivered. After this, there are three broad types of feedback to leave based on your experience: “Positive”, “Neutral”, and “Negative.”

Finally, one can leave other comments they might have about the transaction, which can help the other user put the feedback into perspective.