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Welcome to Pennine Gift Store e-bid site we are a family run home-based craft business based in the Pennines, we design, create and retail hand made or hand selected alphabet and personalised themed crafts and gifts.  
Delivery information: all orders are processed and posted within 2 working days from your payment and design idea being received; we aim to dispatch non-personalised items the next working day. 
Feedback:  buy with confidence see our customer feedback score and ratings.  
Mission statement: we provide all our customers with high quality crafts and gifts at the right price with fast delivery via our low cost postage options.
30 Days returns policy: we hope that you will be satisfied with your purchase if you feel that you need to return an item, we will keep this process simple.
Faulty item: we offer a full refund including your original postage costs and we will pay the return postage costs where this is needed.
Changed your mind: just return the item at your cost and we will refund your original payment less the original postage costs.
Complaints procedure: we take our business and relationships with our customers very seriously, if you have any enquiry or complaints please contact me direct
Carl Watson Owner of Pennine Gift Store