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TERMS & RETURNS POLICY
- Orders paid by
Credit/Debit cards are dispatched immediately, BACS payments are dispatched as
soon as payment shows in our account, Cheque payments are not cleared for
5 days.
- All products carry
a twelve month warranty.
- Orders received
that are incorrect should be advised within 2 days of delivery.
- Faulty products
can be returned and we will send out a replacement, where no replacement is
available, a refund will be issued. The address to do this is as
follows:-
Returns Dept
PO BOX 8781
NOTTINGHAM
NG16 9AW
- All returned goods must be sent by recorded delivery, thus protecting
yourself from loss or damage caused during transportation.
- You will be
refunded the cost of the return postage.
- If a returned
product is found to be not faulty, the product will be returned to you at your
own expense.
- A return address
label is attached to each order with our returns address on it (see above), if
an order cannot be delivered the Post Office will keep it for five days, after
that it will be returned to sender.
- Every effort is
made to ensure that all products are in full supply where available, products
that are not available are normally back in stock within 3 days, subject to
manufacturer availability.
- Orders will not be
accepted for return if they are not faulty.
- These Terms and
Conditions are liable to change without notice. We will endeavor to keep
everyone informed of any changes.
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