All-About-Me Page For plumbclick [+15]
Letting you get to know your fellow eBidders a little more.
Location
Listings Running 0
Account Status PLATINUM
eBid Buddy Points 18.953
eBid Member Since 09 Jan 2008
eBid Stores Run by plumbclick
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Some Information About plumbclick
OUR EBAY USERNAME IS PLUMBCLICK-CO-UK AND WE HAVE 100% POSITIVE FEEDBACK WITH WELL OVER 3500 EBAY SALES ALONE
SHOP WITH US AT EBID.NET FOR OUR BEST PRICES!
Hello, I'm Mr Click's! Here at Plumbclick we do everything bathrooms, heating and plumbing at internet only prices. Including Worcester, Vaillant and Baxi condensing boilers. Ariston water heaters and cylinders. Salamander and Stuart Turner shower pumps. Saniflo waste removal macerators. Aqualisa, Grohe, Mira and Triton showers. Chrome and white heated towel rails plus many more items!
With a collective experience in the plumbing and heating trade of well over 50 years, our aim is to always give 100% customer satisfaction, we can supply a wide variety of products from the bathroom, heating and plumbing sectors.
We have three stores currently running on eBid...
DELIVERY
How much do I have to pay?
@ Plumbclick we maintain an honest and simple delivery pricing policy. We do not have any hidden costs, our delivery costs are comprehensive. When placing an order please supply a contact number so we can process your order efficiently.
Small order (0-5kg)
£3.49 (valves / fittings etc)
Medium order (5-35kg)
£8.45 (towel rails / shower pumps / water heaters etc)
Large order (35-75kg)
£14.95 (multiple items)
Bulk pallet order (75kg +)
£29.95 (boilers and large items)
Where do you deliver to?
We deliver to mainland UK only (not offshore). Our policy is to only deliver your items to your card/home address. If you do need it delivered to an alternative address, such as work or family member, then please get in contact to discuss. Offshore deliveries please get in contact.
When will my order be dispatched?
At the bottom of every product is an estimated delivery time schedule. Once an order has been placed we will keep you up to date with your order by email or if you prefer by phone.
What time will my parcel arrive?
Upon receipt of dispatch notification your parcel will arrive within 48 / 72 hours with the exception of some rural areas that may take up-to 4 days. A lot of our stocked items would usually arrive with you next day when placed before midday, however we are unable to guarantee this.
When should I check my delivery?
You should always check your parcel for transit damage before signing for the goods, if you suspect damage due to transit do not sign for the goods and reject the delivery.
PLEASE DO NOT BOOK IN A PLUMBER UNTIL GOODS HAVE BEEN RECEIVED & CHECKED FOR TRANSIT DAMAGE
For all other queries please contact: 0844 8000 932.
PAYMENT
Pay securely online via PayPal, by phone 0844 8000 932 or by cheque.
What payment methods do you accept?
Plumbclick accepts all major credit and debit cards including MasterCard, Visa, Switch and Delta. Orders can also be paid by Cheque but please allow up to ten working days for the Cheque to clear before we dispatch goods.
All prices include vat.
RETURNS
@ Plumbclick we treat all returns very seriously and do our up most to keep our customers satisfied with the service we provide.
Returning Non Faulty Goods
You have the right to change your mind… If for any reason you no longer require a product you have purchased from our stores that’s in original packaging and which can be sold again “as new”, you have the right to return the product within 7 days of receipt of goods for a full refund less any delivery and collection charges incurred. All refunds will be issued back to you within 30 days of receiving goods back to our stores.
Returning Faulty Damaged Goods
If you find damage or fault with your purchase you may return the goods back to our stores for a full refund or replacement at our discretion so long as you notify us to this damage or fault within 48 hours of receipt of Order, by not notifying us within 48 hours you are agreeing to indemnify us of any costs incurred.
FAQ'S
Q - Do you deliver abroad ?
A - We only ship to UK Mainland.
Q - Can i collect ?
A - Unfortunately we do not have a collection service available at this time.
Q - Do you accept payments over the phone or by cheque ?
A - Yes we use a secure payment process for all our orders including telephone transactions. When placing an order with us we will only ask you for relevant information to enable us to process your order as quickly & efficiently as possible, we never collect or store your card details.
Q - Do you offer discounts for bulk orders ?
A - Yes we can sometimes offer extra savings if buying in bulk please contact us with your request.
Q - Are all your items brand new and come with warranty ?
A - Everything we advertise for sale are genuine brand new items which we get direct from either the manufacturers or suppliers. All items come with their relevant manufacturers guarantee/warranty.
