- As a valued customer you may cancel your purchase at any time within 7 days from the date of the invoice and we will give you a full refund of the Price Paid (excluding any carriage costs)
- Faulty Goods: If an item is delivered to you in a faulty state and you notify us within 7 days from the invoice date, then we will offer to refund, repair or replace the faulty item. Once 7 days have expired, then a repair or replacement will be offered within the specified warranty period only.
- Delivery of goods is subject to stock availability. If we are unable to satisfy your order due to insufficient stock, you will be informed immediately and you will not be charged for the goods, any monies already paid will be refunded to you in full.
- The Company accepts the responsibility of incorrectly dispatched goods (i.e. goods not matching the specification on the accompanying invoice) if notified in writing, or by email or by telephone to, and agreed by, the company within 7 working days of receipt. The Company agrees to pay the return postage to us of the incorrect item and send the correct goods at our cost. The Company does not accept any consequential loss to the customer during this period and offers no compensation for such.
- For those goods sent by recorded delivery: - Upon delivery all goods must be signed for. Goods must be signed for by the addressee. We are not responsible for the loss of goods if they have been delivered to the correct address, but have been signed for and obtained by an unauthorised person. It is the customer's responsibility to be available to meet the courier on the day of delivery at the specified address
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- We will deliver to business addresses at your request. By instructing us to do so you are agreeing that anyone situated at your business address has your authority to accept goods on your behalf. We will accept no responsibility for goods once they have been delivered to and signed for at the requested address.
- Delivery of goods is deemed as a service that expires once the goods have been delivered to the given address, therefore in the event of a cancelled order carriage fees are non refundable under any circumstances once the goods have been delivered and signed for.
- Whilst every effort shall be made to keep any delivery date, time of delivery shall not be of the essence. The Company shall not be liable for any consequential loss incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. Unless otherwise agreed the Company may deliver by
- The window period for a standard delivery is 8:30AM to 4:30PM, Monday to Friday, with the exclusion of bank holidays.
- Laptop parts listed are second-user unless stated as being new.
- Photos are shown to illustrate the item(s) advertised and may vary slightly from item on offer.
- The company reserves the right to decline service to any company or consumer.
- By placing an order the Buyer is agreeing to purchase the goods subject to these terms and condition.
- By purchasing any item(s) from the The Ink Co. you are accepting the above terms and conditions.
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