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Returns/Warranties >    Shipped from PW-E     Shipped from PW-X

Looking for a particular item?

ProfitWholesalers has over 600,000 sq. ft. of warehouse space filled with thousands of great quality items ranging several categories at or below wholesale pricing. We deal mostly in small to large qty's but will be happy to sell you just one.

If your looking for a good supplier to supplement your current listings
or just trying to find that perfect gift then maybe I can help.

My items are professionally packaged with care and shipped out promptly.

If you find yourself in need of more than just one of any items i have send me a message from that items auction detail age. Ii may be able to post in larger quantities subject to availability. HOWEVER All transactions will be done Only thru eBid's system according to there rules and All inquiries Must be made through the Questions and Answers Form found below the products description on any of my auction's detail pages.

Volume orders generally provide a lower per item price.


I make every effort to ensure the items I post are on hand or in stock and remain available. However quantities can change dramatically in short notice.
If an item is unavailable/backordered for any reason we will be happy to give you a prompt refund if you don't want to wait for it. Because eBid's system does not process successful auction payments the issue of having to give a refund should never happen unless you run out to the mailbox with a money order the minute the auction ends before contacting me..

Shipping & Handling      back to top

I DO NOT ship to Nigeria, Singapore
and other places like that.

Your 're item/s will be shipped usually within 36hrs after payment has been completed.
You will receive an email with the tracking # after it has been shipped.

SHIPPING DISCOUNTS - you can save money when buying multiple items.
  * shipping cost from the PW-X warehouse are based on flat rates (see below).
  * shipping cost from the PW-E warehouse are UPS rates based on weight.

I only charge actual cost involved in shipping your order. I just don't think it's fair to bump up the shipping price just to make an extra buck. If I know what the cost is going to be I have included it in the listing.

Shipping cost if stated are estimated and usually pretty accurate - actual cost may vary slightly.

The only exception to this rule is when i have to spend additional time checking regulations and tracking down the proper codes in order to complete customs paperwork for shipments outside the continental United States. I charge from $2.50 to $26 for this service depending on the complexity, However many times the paperwork is simple and straight forward and no addition charge is required.

When shipping international any import/customs type fees or charges are not included in the item cost or shipping cost and
Additional charges if any are the customers responsibility.

PW-X Warehouse Only ship to the Continental USA via FedEx. Shipping cost for items less than $49.99 are;    FedEx  Standard  $6.00   //    Rush $11.50 FREE Standard Shipping on X10 product orders over $49.99 RUSH Shipping is Available on orders over $49.99 X10 Offers a 30 DAY Money Back Guaranty! HINT:   If your item cost less than $50 consider getting another X10 product or Accessory to get the free shipping, It's like getting $6 off your additional items. (Free Shipping offer is only good on X10 products) (Shipping prices are estimates and may vary slightly on a few items)

Payment Processing      back to top

Payments must be made within 3 days.

I accept the following forms of payment.

Items with (R)     back to top

Items shipped from the pw-e warehouse with an (R) at the end of the product number indicate they are factory renewed. All other items are brand new.

A product is labeled 'Factory renewed' for any number of reasons: Open Box: Items cannot be sold as new if product packing is removed without a purchase. Returns: Consumers can return products for any reason. Perhaps the consumer didn't like the product or had difficulty getting the item to work. Whether it's the very next day or months later, these items must be identified as 'reconditioned' or 'refurbished' to be resold. Scratch and Dents: Some items are returned with visible wear and tear. The pw-e warehouse makes every effort to ensure that our reconditioned merchandise does not include 'Scratch and Dents.' How are products renewed? Every renewed product must pass a thorough examination. After repairing any defect and sanitizing, the product is repackaged. This service may be performed by the original manufacturer, a reputable professional outside firm or right at the pw-e warehouse. All products are returned to like-new or almost new condition. How do I identify 'Factory Renewed' products? We note these products on our site with this icon. The products will also contain (R) in the model number (i.e. SON123(R)). Will 'Factory Renewed' products come in different packaging? By law, product packaging must state if an item is factory renewed. Packaging and terminology may differ from the original. Some items will arrive in a regular retail box with a sticker indicating that it's reconditioned, refurbished, or factory serviced. Some items are repackaged in a plain brown or white box. Enclosed manuals may refer to accessories (camera cases, straps, etc.) that are not included with the reconditioned product. Be sure read over the product information page for a list of included accessories. What makes a 'Factory Renewed' item such an excellent purchase? Factory renewed products maintain high quality standards. Each item is checked at least twice for proper working condition and quality. In fact, renewed goods have a very low (2-percent) return rate. The price you pay for a renewed item is much lower than at retail. Our guarantee covers every renewed item you purchase. For more information about warranties, please read our pw-e warehouse warranty info . Legal Note Because our pw-e warehouse sources some goods through wholesalers and retailers, not all sales of goods on the site are necessarily endorsed by or affiliated with the original manufacturer of the goods or the owner or licensee of a mark associated with the goods. Our pw-e warehouse, however, stands by all sales on the site and offers its guarantees and warranties on all sales.

PW-E Warehouse     back to top

Warranty Information

MERCHANDISE RETURN AUTHORIZATION

You must obtain an RMA# befor returning the item

The RMA number needs to be printed clearly on the outside of the package being returned.

The RMA will provide all the information you need including the address to ship your return to.

You MUST ship your return to the address specified by your RMA authorization, shipping to any other address can cause long delays and or additional charges.

To obtain PW’s authorization to return a defective item for credit or replacement, simply call Customer Support or  click here within 15 days of purchase. Non-defective merchandise returns will incur a 20% restocking fee, and must also be returned within 15 days of purchase.

Only you can determin what your needs are so it's up to you if the item meets your needs or not. I will be happy to answer any questions I can before you decide to place a bid.

RETURN POLICY

Our company offers only the finest products available and we make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.