>User Profile > caraudioman > All-About-Me

Contact Us:

(A). (352) 465-5676  TEMP PHONE NUMBER
(B). E-mail Address:
(C). Mailing Address: Do It YourSelf Audio - In Care of
Dianne Christian
19861 Sw Rainbow Lakes Blvd
Dunnellon, Fl 34431.
Weekdays: 9:00 am to 5:00 pm Eastern
Weekends: Sunday- 10:00 am to 4:00 pm Eastern
(D). Please contact us with any questions for the item you are looking at before you purchase it. (Please leave a message if there is no answer. We will absolutely get back to you, usually within 24hrs).
(E). We are looking for the best feedback that we can get and deserve. If you have any suggestions that will improve our performance or service PLEASE contact us at  
in the subject section please put SUGGESTIONS.
(F). Please contact us if you have any problems with your purchase before leaving feedback. We will attempt to and make every effort to remedy the problem in a timly manner.
 
Summary of Selling Policies

   

MULTI ITEM PURCHASE DISCOUNT:

How this discount works very simple you must everything from 1 of our warehouses (NO YOU CANOT USE 2 DIFFERENT WAREHOUSES) the first item is full price and all items after that will have a $5.00 discount per item times and we then combine the multi items into 1 order and charge you only for 1 shipping for all the items.

Payments:
 
(A). We accept paypal, major credit cards through paypal, over the phone is coming soon in the near future.
(B). We do not accept personal checks under any circumstances.
(C). We accept money orders from usa customers.
(D). All others must use PAYPAL.
 
Fee's:
 
(A). Sales tax applies for Florida Residents only.
(B). Handling charge for any item is already added into shipping whether calculated or flat rate.
 
 
Shipping:
 
(A). WE DO NOT SET THE SHIPPING RATES. We use UPS for all large items and USPS for accessories and grills. UPS and USPS set the rates and is calculated using eBays calculator.
(B). Shipping rates are based on size(dimensional weight), distance(we are in Florida/33781), also whether you are rural or within a city, actual weight, and type of shipping(ground/priority etc).
(C). We use a number of shipping options. Calculated, free, and flat. None of these options are used in any way to make a profit. They are designed to offer alternatives that allow you to find the least expensive way to get the item to you. Most items ship calculated only. This is the exact amount to get your item to you.
(D). Flat rate shipping amount stated in any listing is to the lower 48 states only. Shipping charges also include handling.
(E). If you are located in Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands or where UPS standard ground does not apply for Canada, PLEASE contact us with zip code/postal code for shipping rates before you buy the item.
(F).  Canadian buyers are responsible for all customs, duties and brokerage fees.
ALL ORDERS PAID WITH PAYPAL ARE SHIPPED TO THE CUSTOMER REGARDLESS OF WHERE YOU LIVE THERE IS NO LOCAL PICK UP, SORRY FOR THE INCONVINCE BUT THIS IS 1 WAY PAYPAL PROTEST YOU AGAINST DISHONEST SELLERS.
 
Delivery:
 
(A). We usually ship within 24 hours of receiving payment. Excluding weekends, holidays, and any natural disasters (Acts of God), or unnatural disasters.
(B). Tracking number is sent twice to the e-mail address you have provided on your eBay account. Please allow 24hrs from item shipped notice to track your item.
(C).We inspect all items for external damage before they are packaged and shipped. We do not ship any items with damage.
(D). If your item is damaged please contact us asap. ( ) Please take pictures if possible. We will file the claim.  Please in the subject line put in DAMAGED SHIPMENT.
 
Refunds & Returns:
 
(A). All defective or unused/unopened items must be returned to us at: Do It YourSelf Audio: 6555 44th St. N. Unit 2013 Pinellas Park, Fl. 33781. Please include all ertinent information.(Name, eBid ID, Item # etc.)
(B).  Once defective or unused product has been received and checked in, a replacement unit will be shipped freight prepaid to the customer or item cost refunded.
(C). UNUSED/UNOPENED: Must be returned with 14 days of delivery. Only items that are in brand new, resalable condition, in original packaging with all paperwork and hardware will be refunded item cost only. UPS nor USPS refund shipping. This includes subwoofer boxes.
(D). OPENED/USED/INSTALLED PRODUCTS: All sales are final. Opened, used, and installed items are covered by listed warranty only.
(E). All merchandise comes with a 90 day warranty through us. After 90 days please contact manufacturer for factory warranty.
(F). All shipping charges are non-refundable.
(G). The seller is responsible for shipping ONLY if the WRONG ITEM is shipped.

Orders Outside The USA or Canada

All orders outside the usa or canada are sold as is no warranty or Guarrantees.  Stricly inforced.
must pay with paypal only.
NO REFUNDS OR RETURNS ACCEPTED
NOT LIABLE FOR LOST, STOLEN ITEMS OR DAMGE PURCHASE EXTRA INS TO COVER THE REPLACEMENT COST OF YOUR ORDER.
LATE DELIVERY WE ARE NOT LIABLE

--------------------------------------------------------------------------------------------------------

 

NEW YORK NY, WAREHOUSE SELLING POLICY`S.

PLEASE READ ALL
INFORMATION BELOW..
 
Summary of Selling Policies

 
Contact Us:

(A). Address: Do It YourSelf Audio - 19861 Sw Rainbow Lake Blvd Dunnellon, Fl 34431.
(B). Email Address:
(C). Phone: Dianne Christian @ 1 (352) 465-5676 temp number
Weekdays: 8:00am to 5:00pm Eastern
(D). Please contact us with any questions for the item you are looking at before you purchase it. (Please leave a message if there is no answer we will get back to you within 24hrs).
(E). Please contact us if you have any problems with your purchase before leaving feedback. We will attempt to and make every effort to remedy the problem.
 

MULTI ITEM PURCHASE DISCOUNT:

How this discount works very simple you must everything from 1 of our warehouses (NO YOU CANOT USE 2 DIFFERENT WAREHOUSES) the first item is full price and all items after that will have a $5.00 discount per item times and we then combine the multi items into 1 order and charge you only for 1 shipping for all the items.
 

Payments:
 
(A). We accept paypal, major credit cards through paypal, over the phone is coming soon in the near future.
(B). We do not accept personal checks under any circumstances.
(C). We accept money orders from usa customers only.
(D). All others must use PAYPAL.


Shipping:
YES WE SHIP TO APO/FPO EVEN P.O.BOXES

UPS AND WE DONT COVER THIS THEFT IN ANYWAY.

(A). We can ship only with ups or usps. Please contact us for the rates of  the carrier you prefer to use on our list. There is a 11.00 surcharge for any item be shipped with usps. We will not ship through third party accounts.
(B). We ship mainly to actual physical addresses, but we will ship to apo/fpo or post office box (please reffer to part A for the cost). The address listed on your EBID account. We are not responsible for any shipping fees incurred due to refused merchandise, wrong or incomplete addresses, or if the buyer moved before receiving merchandise.
(C). Shipping amount stated in auction is to the lower 48 states only. Shipping charges also include handling charges on some items.
(D). If you are located in Hawii, Alaska, Puerto Rico, or where UPS standard ground does not apply for Canada. PLEASE contact us for shipping charges before you purchase any item.
(D). Please provide address including zipcode when inquiring about shipping costs to above listed areas.
(E). We do ship to Canada on most items. Fees are stated in the auction. Canadians buyers are responsible for all brokerage fees, tariffs, or taxes.
(F). We invoice Canadian buyers for the replacement cost of the item. Please do not ask us to ship for less than replacement value. This policy covers both the buyer and the seller against loss, theft, or damage.
(G). We highly recommend shipping insurance on all invoices over $100.00. Most carriers provide insurance for any damage under $100.00. If your item is valued at $100.00 or more including shipping and you do not opt for insurance we are NOT responsible for loss, damage, or theft.

Delivery:
 
(A). We usually ship within 24-72 hours, on all paid orders recevied during the business week. Excluding weekends, holidays, and any natural or unnatural disasters(Acts of God).
(B). When the item is shipped you will be sent a tracking number with the shipping notification. PLEASE DO NOT DELETE SHIPPING NOTIFICATION. Tracking # is in It.
(C). It takes 24hrs before your item enters most tracking systems. Please allow for this before checking on your item.
(D). Please allow a full 10 days before contacting us to report that you have not received your item.
(E). We inspect all items for external damage before they are packaged and shipped. We do not ship any items with damage.
(F). If you item is damaged or lost in shipment PLEASE contact the carrier service and file a claim.
(1). Then contact us.  (Your part is done)
(2). The ups carrier will then send us the claim. Once we complete and
resend the paper work to the carrier, we will then refund or reship
your item.
(3). USPS has a different claims policy and proper steps, so please email us or call to get a claim in there office A.S.A.P. as it can take up to 1-60 days to be refunded.
(G). Finally we make every effort to get you item to your as quickly as possible and in good condition. We cannot be held responsible for damage, lost or untimely delivery of the item caused by the carrier, but will make every effort to to help in the claims process.
 
Refunds & Returns:
 
  NEW POLICY.

(A). ALL SALES ARE FINAL, with us but we can still ask the warehouse for a product only refund no shipping or handling cost.

(B). ALL REFUNDS MUST BE APPROVED BY THE NY NY WAREHOUSE MANAGER.

(C). If approved by the warehouse manager you will recv your refund in 1-7 days from the date the merchandise is recived in NY NY warehouse.  All refunds will have the origanal shipping & ins cost deducted from the refund.

(D). Refunds will be done mostly threw paypal or money order no other methods.

(E). There is no refunds on shipping & handling cost.

WARRANTY:

(A). 30 day return warranty with us against non working items only(not customer damge or miss use).
(B). After the 30 days is up all repairs will be done directly with manuf not us.
(C). 30 day warranty starts the day the order is placed in the warehouse.
(D).  This warranty also covers manuf refurbished items, marine, home audio & all pro audio
(E). The following names are under this warranty policy only Pyle, Pyle pro, Pyramid, Legacy, Lanzar, Blitz, BrandX, GSI, ICON.
(F). Warranty starts the day the item is paid for, that makes you the legal owner of that item.
(G). All sub woofers are sent back to the manuf not us, so please feel out the warranty information for the manuf, or do it online.

BACK ORDER ITEMS:

(A).  This does happen time to time and we try our best to control it.
(B).  We will notifie our customers with all back order information arrival dates & etc.
(C). Please make sure all your information is up to date so we may contact our customers by phone or email service.
(D).  All back order customers has the right to terminate there order with us for a full refund as long as the order has not been shipped.

INTERNATIONAL CUSTOMERS:

CANADA CUSTOMERS ARE NOT INCLUDED
(A). All sales fianal no refunds or exchanges.
(B). Warranty issues please contact the manuf directly
(C). All shipping & handling is paid by the customer.
(D). DIDNT buy shipping ins and your item is lost or stolen please contact the shipper, as we are not liable..........
(E). Paying by paypal it can take 7-10 business days for the payment to be recived as there is a growing proplem of fraud on the internet and this is a sfae guard for us.  paypal is the only method for paying that will be accepted any other method will be refused and returned.
(F). Any returned items to us will be placed back into stock and classified as unwanted merchandise, refused order or undeliverable order.