All-About-Me Page For academyconsumer [+3]
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Location
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Account Status PLATINUM
eBid Buddy Points 0.395
eBid Member Since 20 Mar 2011
eBid Stores Run by academyconsumer
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Some Information About academyconsumer
We sell brand name health and beauty products, skincare, herbals, vitamins and minerals, supplements, homeopathic remedies, aromatherapy and much more! We have been trading since 1999, though we are new to Ebid and at the moment just have a small selection of our c. 2,500 products on sale here.
If you purchase from us are you are contracting with Academy Consumer Products Limited.
Academy Consumer Products Limited,
t/a Academy Health and Academy Consumer
14 High Street
Alton, Hampshire
GU34 1BN
United Kingdom
company reg number 3729868, vat reg 742 7198 16
Telephone: 0845-370-3203 (office hours Mon - Sat 9.00am - 6.00pm - limited service on Wednesdays)
Need to contact us? Email us at
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Returns and availability
Our products are offered subject to availability. Please note, as we selI through our high street shop and through our own website, very occasionally we may run out of stock listed on ebid. If for any reason we cannot supply you with any part of your order we will contact you via email or phone to advise you. We may need to cancel or refund the item from your order, in which case the funds will be paid directly back into your account.
If the goods we supply are defective, provided you notify us within 14 days of receiving them, we will accept the return of the products and will either replace the product or repay you the purchase price, at your option. If we charged you a shipping cost, we will reimburse that too or supply the replacement without any shipping charge.
If you are not satisfied with the goods - for any reason - provided you notify us within 7 days of receiving them, we will accept their return (unopened and unused) and we will credit you within 30 days of their return.
Your statutory rights under UK law are not affected by these provisions.
Shipping
Please wait 5 days if you are in the UK or 14 days if you are overseas. If you do not receive your goods after this period of time, please contact us at or telephone us at 0845-370- 3203 with your order number to hand. This number will be included in the e-mail you received when you ordered the goods from our shop. We will strive to resolve the issue quickly.
Save Money: With exceptions, our flat rate shipping charges are a set amount per order, so adding extra items to an order will reduce the average shipping cost per item. We usually make a flat rate charge per order of £2.50 on all UK orders (outside the UK £7.50). However some heavier items attract higher charges and the flat fee per order does not apply to them. We also give FREE SHIPPING on selected items, see the product listings for details.
For very large orders, we reserve the right to charge shipping on an individual basis. If this applies to your order, we will contact you direct before shipping to make you aware of this.
UK orders are shipped by Royal Mail first class and usually take 1-2 days to arrive after shipment. Please allow 4-5 days from the date your order is placed.
Overseas orders are shipped by Air Mail and delivery times vary by country. Shipments to Western Europe usually take 5-7 days from the date your order is placed. Shipments elsewhere may take up to 14 days from the date your order is placed.
Please note: we cannot guarantee delivery times as they are outside of our control. For UK shipments, you may request a next day Special Delivery, please call us on 0845-370-3203 to arrange this.
In addition, if your delivery address is in the USA or Canada we regret we will not be able to supply you, as we do not ship to these countries.
Privacy Policy
We will not pass your details to any other company without your permission, other than in the normal course of processing your order (for example, we may provide your details to payment processors in order to process your payment). Academy Consumer Products Limited may contact you by email or post from time to time with details of other products or services we have available, unless you request we do not do so.
These terms and conditions do not affect your statutory rights as a consumer.
Your Safety
Information contained in our listings concerning products and health conditions is provided solely for general education and interest. It is based on published literature and manufacturers' information available at the time the product was listed by Academy Consumer on our own website.
Although every effort is made to keep these details up to date, manufacturers' changes of specification may, in some cases, not yet have been notified to Academy Consumer.
Always read, and follow, the manufacturer's detailed information and directions which accompany the product.
Purchasers should discuss with their doctor if they have any doubt concerning the treatment they are considering selecting. Women who are pregnant or planning a pregnancy should consult their doctor before taking any health product.
IF SYMPTOMS PERSIST - ALWAYS CONSULT YOUR DOCTOR.
In placing an order, you are confirming the following statements:
''I am 18 years of age or older. I believe I am permitted by law to receive these products in my country and state for my own personal use, which is the basis on which I am purchasing the products. I understand that I will be liable for any local country or state taxes, should these arise. I understand it is my sole responsibility to follow closely the manufacturer's instructions shown on the product.''
Academy Consumer Products Limited,
t/a Academy Health and Academy Consumer
company reg number 3729868, vat reg 742 7198 16