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We aim to ship within 1 working day on a next working day service, delivery days Monday - Friday.

We accept payment via

All deliveries are made by courier and will need to be signed for, so if you have a preferred day for delivery, please make a note of this in the comments box at checkout. If no-one is in at time of delivery, the courior will leave a card to say that they have tried to deliver. You can then contact them directly to arrange a convenient time to re-deliver or to collect from their depot.

All deliveries must be signed for! Once delivered, the goods will become your property and your responsibility and DHW Electronics will not accept any liability for loss damage or destruction to the items you purchase from our website. You will be asked to sign for your goods, on which you are responsible for checking your items before you sign. On signing, you are accepting that all items have been received and in good condition or what you previously agreed to through our terms & conditions. If the courier will not wait for you to check the goods you must notify the courier company of this. Please be aware that DHW Electronics does not and will not take any responsibility for goods that have been signed for in good order and accepted by you, they become your property and we are no longer a party to them.

Be aware you may receiver two or more deliverys due to the goods ordered may come from different supplies.

The Goods shall remain the sole and absolute property of the Seller as legal and equitable owner until such time as the Buyer shall have paid to the Seller the agreed price for the Goods together with the full price of any other Goods the subject of any other Contract with the Seller.

Wrong Delivery Address Inputted
If you provide us with a wrong delivery address and your goods are signed for by another party, DHW Electronics cannot be held responsible for any loss you incur as a result.

Refund Policy
Need to Return a product? Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business. To return a product you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department 02081338802. NO returns of any type will be accepted without an RMA.
We'll need the following information to authorize your return:

    Customer name
    Invoice number
    Item serial number(s)
    Nature of the problem


Return shipping back to us is the sole responsibility of the customer.Items returned to us must be sent via registered post, proof of posting is not proof of delivery. you will receive an email confirming your return. Products returned must be in new condition, unused and containing all original labels and packaging. (1.) To return an item, just send us an email with your order number and the reason for the return (item was damaged, you bought the wrong thing, wrong size, etc.) and we'll get back too you ASAP. (2.) Should you change your mind or the product is just not suitable for your needs. We will refund the money you have paid, less the cost to us of delivering the goods to you.please note that a 25% re-stocking fee applies to all unwanted item returns after 7 days.


Please note - We cannot refund monies back if we have not issued a RMA number. If goods are sent back without an RMA number we will be unable to issue you with a refund, therefore please ensure you obtain an RMA number. Returns costs are at your expense.

Please note - We do not offer return and refund services on consumable items such as CDs,DVDs, styli, fluids, fuses etc..