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All-About-Me Page For CreekTreeUSA [+4]

Letting you get to know your fellow eBidders a little more.
CreekTreeUSA
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Location

Red Oak, TX, United States

Listings Running 0

Account Status PLATINUM

eBid Buddy Points 1.712

eBid Member Since 08 Nov 2008

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Some Information About CreekTreeUSA

Giving you a little more insight into the seller.

As a new seller/retailer on eBid, we promise all our new customers the best we can give. Our business philosophy is simple. When we buy from a store, we want to be treated in a friendly, fair manner, as is due to a respected customer. Our customers are due the same friendly, fair, respected manner when they buy from us, and we strive to ensure that it is so. We emphasize Personalized Service, and hope our customers will let us know if they feel slighted or are not happy with any transaction. We'll do our best to make right any problems, so email us if there's an issue with your purchase. And please be patient, as we will be stocking from scratch in our new store (so if you want something and can't find it here, email us, we might have it but not yet listed it), and learning as we go. We will also leave feedback on every transaction, and hope that our customers will do so as well.

CreekTreeUSA was originally created to sell our used books (and was originally named CreekTreeBooks), but we have been selling on the web since 1999, including several years on an eBid competitor, plus we maintain 4 internet shops dealing in a variety of merchandise, from outside living items like bird feeders, bird houses, tuned wind chimes, chimineas and patio furniture, to Fantasy swords, to Fantasy art prints, to sterling silver Fantasy and Gothic jewelry, to T-shirts for all these genres, and many other items that are Magikal, Mythical, and Mystical Treasures.

Payments

We accept 3 methods of payment at this time:

  • Use Your PayPal Account If you want to use your PayPal account, just select this option for your "Payment Method" and, after confirming your order, you'll be transferred to the secure Paypal site to login and pay for your items from your account funds.
  • Use Google Checkout Even better than Paypal. Just click on the Google Checkout button and follow the instructions.Please note that we have just started using Google Checkout, and not all of our listings may show the Google Checkout token. If you'll query us for a specific item, we'll be glad to add Google Checkout to the listing.
  • Send A Check/Money Order We accept U.S. based Money Orders or personal checks, made payable to "CreekTreeUSA" and mailed to:
    CreekTreeUSA
    430 Rugged Dr.
    Red Oak, Tx 75154
    International Money Orders will not be accepted; our banks charge an exorbitant fee for handling them, and we still have to wait for it to clear. No shipments will be made before payment is received (personal checks must clear the bank before shipment can take place).

Other Payment Information

  • Please do not send cash in the mail !
  • Sales in Texas will be subject to the local and state sales taxes.
  • Prices are subject to change without notice.
  • There is a $25.00 surcharge applicable to all first time returned checks, and personal checks will not be accepted on subsequent orders.

Shipping

If your order qualifies for free shipping, shipping will be via the most economical shipping option, unless otherwise specified. For instance, we offer free priority shipping on many of our sterling silver items and that is specified in the listing. Additional shipping charges may apply if your order partially qualifies for free shipping, but contains ineligible items. If you return an item for which you received free shipping, the saved shipping charges will be deducted from the refund amount. If you need it sooner, please select from one of the other shipping methods.

We ship every day as needed, and usually within 24 hours of the payment clearing. Depending on the timing, shipping can happen the same day as the order in many cases. We ship domestically and internationally, through U.S.P.S. and shipping insurance is available.

Shipping and packing calculations are based on weight, size and distance, according to rates provided by the shipping service. Please note that the U.S. Postal Service does not provide tracking information nor do they guarantee ship time, but they do provide delivery confirmation.

For international sales, please note that CreekTreeUSA is a legitimate and professional retailer and, as such, is obliged to tell the the truth on customs forms. International addresses must be confirmed by the credit card bank or Paypal. Please be aware that there may be customs duties due on your items. Because we ship to many countries, we are unable to know the customs requirements for your country, so please make that your responsibility.

Returns

If you are not happy with your goods for any reason then please contact us, and we will accept them back within seven (7) days of delivery, as long as they are still in the in the same condition as they were sent to you, and in the original undamaged retail packaging and packing. If you wish to return any goods please contact us by email, and we will discuss arrangements for replacing or refunding the items. No returns can be accepted without prior notification and an RMA (Return Merchandise Authorization) being in place. CreekTreeUSA will not be responsible for the shipping charges in such cases.

We recommend sending the item back to us with the recommended insurance coverage, for if the items are damaged during the return trip we will not deem them to be in the original condition.

All items purchased from CreekTreeUSA are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For that reason, we highly recommend purchasing shipping insurance. However, should your order be lost or damaged in transit, we will be happy to assist you in such cases, just email us the circumstances along with the necessary order information so we can determine the proper steps to be taken.