Location
Listings Running 0
Account Status PLATINUM
eBid Buddy Points 0.125
eBid Member Since 13 Apr 2004
eBid Stores Run by Chani5
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Some Information About Chani5
Hello, and thank you for your interest :)
We're a small retail business best known for our card shop Moondragon Cards (www.moondragoncards.com). At Thingymajigs we're selling products which took our fancy, but don't really fit with the Moondragon brand. Hope what you see takes your fancy too!
Feedback from one of our customers:
"I would like to thank you for the wonderful service that you provide. I recently ordered some cards off you and have received them this morning, i am totally amazed with them, and will my family when they receive them as xmas cards. Thank you once again."
(Click here to view all testimonials.)
The important Terms and Conditions we need to mention are below. Any questions, please do ask!
When will I receive my order?
All orders are sent via First Class Recorded Delivery. Your order will normally be dispatched the next working day, but always within 3 working days (barring unusual circumstances), and you will need to sign for your parcel (or arrange for a neighbour to do so). Once dispatched, your parcel should arrive the next day (although some may arrive the day after). It should take no more than five working days for your parcel to arrive.
Please note that some heavy parcels may be sent via parcel post, in which case your order will take few days longer to arrive.
We cannot be held responsible for delays in delivery caused by external couriers.
What do I do if I have a problem with my order?
We hope you will be happy with your purchase. However, we promise you that if you are not 100% happy with any item you have purchased from us, simply notify us in writing (via email is fine) within 14 working days of receipt, take reasonable care of the item and return it in its original packaging (if possible), for a full refund to be paid within 30 days.
To make a claim in respect of goods damaged in transit or not received, you must contact us regarding your claim via post or email not later than 14 days from the date we confirm goods have been dispatched to you. Once this period has passed, all liability for goods passes to you, the customer, and we will not accept any liability for such claims.
If we have sent goods in error, they remain our property. Please notify us for return instructions.
If you are unhappy with our products or any part of our service, we would like to know! We will respond to complaints about any product or service we supply within 5 working days.