>User Profile > BroadlandCardStore > All-About-Me

​WELCOME

• BROADLAND COLLECTABLES IS BASED ON THE EAST NORFOLK COAST NEAR TO THE BROADS NATIONAL PARK.
• HAVING COLLECTED POSTCARDS FROM A YOUNG AGE I REKINDLED MY INTEREST A NUMBER OF YEARS AGO WHICH LED ME TO COMMENCE TRADING IN 2015.
• OVER A 10 YEAR PERIOD SELLING ON EBAY (PRIOR TO JOINING EBID) I HAVE ACHIEVED 100% POSITIVE CUSTOMER FEEDBACK WITH 7000+ SALES.
• AS A FELLOW COLLECTOR I STRIVE TO OFFER A DIVERSE SELECTION OF POSTCARDS AT AFFORDABLE PRICES SUPPORTED BY EXCELLENT CUSTOMER SERVICE.
• WHILST I SPECIALISE IN UK TOPOGRAPHICAL POSTCARDS A WIDE SELECTION OF OTHER POSTCARDS ARE AVAILABLE. THESE INCLUDE OVERSEAS, GREETINGS, PEOPLE AND SUBJECT. ADDITIONALLY FROM TIME TO TIME EPHEMERA AND OTHER COLLECTABLES MAY BE LISTED FOR SALE.
• AS I CONTINUE TO DEVELOP THIS SHOP NEW ITEMS WILL BE ADDED ON A REGULAR BASIS.
• PLEASE FEEL FREE TO BROWSE MY LISTINGS AND THE USEFUL INFORMATION SECTION BELOW.
• SHOULD YOU HAVE ANY QUERIES OR QUESTIONS I WILL DO MY BEST TO ASSIST.   

USEFUL INFORMATION

LISTINGS

• I TAKE GREAT CARE TO ENSURE ALL MY ITEMS ARE ACCURATELY DESCRIBED. YOU ARE REQUESTED TO READ THE FULL DESCRIPTION AND VIEW THE IMAGES TO ENSURE YOU ARE HAPPY WITH THE CONDITION OF THE ITEMS(S) PRIOR TO BIDDING/PURCHASING.
• YOU ARE ABLE TO ENLARGE THE LISTING IMAGES BY CLICKING ON THEM.
• THE “BC” OVERLAY SHOWN ON THE LISTING IMAGES IS TO PREVENT UNAUTHORISED COPYING AND WILL NOT APPEAR ON THE ACTUAL ITEM(S).
• IF YOU REQUIRE ADDITIONAL INFORMATION REGARDING A PARTICULAR LISTING PLEASE FEEL FREE TO CONTACT ME.

PAYMENT​

• PAYMENT IS ACCEPTED BY PAYPAL ONLY.
• PAYMENT IS REQUESTED WITHIN 3 DAYS OF THE PURCHASE/AUCTION END DATE. HOWEVER IF YOU ARE WAITING TO BID ON ANY ADDITIONAL ITEMS, ARE AWAY ON HOLIDAY ETC PLEASE CONTACT ME TO ADVISE ACCORDINGLY. 
• PLEASE SEE THE POSTAGE SECTION BELOW FOR MULTIPLE PURCHASES.

POSTAGE

• I POST TO THE UK CHANNEL ISLANDS AND THE ISLE OF MAN ONLY (EXCLUDING PO BOX & FORWARDING ADDRESSES). 
• NORTHERN IRELAND AND CHANNEL ISLAND BUYERS ARE RESPONSIBLE FOR THE PAYMENT OF ANY IMPORT TAXES.
• ALL PURCHASES WILL BE DESPATCHED WITHIN 3 WORKING DAYS OF PAYMENT BEING RECEIVED. HOWEVER I AIM TO DESPATCH THE SAME/FOLLOWING WORKING DAY WHERE POSSIBLE.
• A COMBINED POSTAGE DISCOUNT IS APPLIED FOR MULTIPLE ITEMS PURCHASED ON A SINGLE COMBINED INVOICE. 
• ORDERS OVER £20.00 ARE SENT BY TRACKED POST ONLY FOR OUR MUTUAL PROTECTION.
• TO ENSURE THAT THE CORRECT POSTAGE DISCOUNT/CHARGE IS APPLIED FOR MULTIPLE PURCHASES/ORDERS OVER £20.00 PLEASE REQUEST AN INVOICE AND WAIT FOR THIS BEFORE MAKING PAYMENT. 
• IF YOU REQUIRE A POSTAGE QUOTATION PRIOR TO PURCHASING PLEASE CONTACT ME AND I WILL BE PLEASED TO ASSIST.

RETURNS

• RETURNS ARE ACCEPTED SO PLEASE PURCHASE WITH CONFIDENCE.
• RETURNED ITEMS SHOULD BE IN THE SAME CONDITION AS WHEN THEY WERE RECEIVED. 
• PRIOR TO RETURNING ANY ITEM(S) PLEASE CONTACT ME IN THE FIRST INSTANCE. THIS WILL ALLOW FOR ANY ISSUES TO BE RESOLVED IN THE MOST APPROPRIATE MANNER.
• WHERE YOU HAVE CHANGED YOUR MIND OR NO LONGER REQUIRE YOUR PURCHASE(S) RETURNS SHOULD BE MADE WITHIN 7 DAYS OF RECEIPT. IN THIS INSTANCE YOU WILL BE RESPONSIBLE FOR ANY RETURN POSTAGE COSTS. I WILL ISSUE A REFUND (NET OF THE ORIGINAL POSTAGE CHARGE) UPON SAFE RECEIPT OF THE RETURNED ITEMS(S).
• IF FOR ANY REASON YOU ARE NOT FULLY SATISFIED WITH YOUR PURCHASE(S) A FULL REFUND WILL BE ISSUED.