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We sell the highest quality cosmetics at largely reduced prices - We have unique access to liquidation auctions where we buy large wholesale quantities and sell directly to the public. Returns We operate a "no-quibbles" guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 14 days from date of invoice. We will issue a refund for the price you paid for the item.* If the return is due to an error we have made we will gladly refund the full price plus delivery charges. Please see contact details below for advice. If the item is either faulty or damaged please email us in the first instance for a replacement or refund Please pack the item securely, for your own protection we recommend that you use a recorded-delivery service. This returns policy does not affect your statutory rights. *Minus shipping and a 20% restocking fee