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About Us

AAF offers a totally new concept in Car Air Fresheners, if you are fed up of buying boring air fresheners and feel that your car deserves better, then why not have a personalised air freshener that is unique and individual as you are.

We have many designs to choose from where we allow you to personalise with your own name, message or even your own photo to create a totally unique air freshener. Not only will you have something personalised or humorous but it will smell good also.

Since our air fresheners can be customised, they make fantastic gifts for all occasions and are also great for stocking fillers and greeting card inserts.

We take great pride in our work and only use the highest quality materials for our air fresheners to ensure that you get a great looking and fragrant product. Please take a look through our ebid store to give you some ideas and if you want your very own personal air freshener, we can design one for you or you can supply your own artwork.

Shipping and Handling

Most orders are dispatched within 3 working days from placement of your order (depending on stock availability). We ship worldwide at the standard postal rate. Usually, delivery times are 3-10 working days for the UK mainland. For international orders please allow 14-28 working days. See delivery schedule below. We will inform you if there are any problems regarding the delivery times for your order.

Delivery Schedule

Orders are processed and dispatched within 3 working days of receipt (Mon-Fri). Where items are out of stock, lead times may increase. We cannot accept responsibility for any delays caused by non-delivery of orders by our carrier agents.

If we are unable to deliver the goods within the maximum time limit (see below) you will be informed immediately and will be given the choice of a later delivery date, alternative product choices or cancelling the order completely and receiving a full refund of any monies paid.

Please allow up to 14 days for delivery, do not hesitate to contact us if you are concerned about the arrival of your items.

For more information please visit www.royalmail.com.

Returns Policy

All complaints will be dealt with and rectified within 7 working days. We would appreciate you 'the customer' to keep us informed of any problems or issues regarding your order or monies paid.

How we deal with complaints is open to review to ensure a good customer relationship at all times.

At Ali Air Freshener we are..

Dedicated to 100% customer satisfaction. If you have any suggestions or comments please do not hesitate to contact us by email, telephone or fax.

Phone: +44 (0)870 041 0493
Fax: +44 (0)870 041 0492

Alternatively, you can write to us at:

Ali Air Freshener Ltd, Unit 18, Mount St Business Centre, Mount Street, Nechells, Birmingham, B7 5RD, United Kingdom

Please visit our website www.aliairfreshener.co.uk.