All-About-Me Page For thevalueshop [+1205]
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Location
Blackpool, Lancashire, United Kingdom
Listings Running 0
Account Status PLATINUM
eBid Buddy Points 0.475
eBid Member Since 28/04/10
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Some Information About thevalueshop
Giving you a little more insight into the seller.
TERMS & CONDITIONS
Dalewood Discounts (part of Dalewood Direct) Based in Blackpool make every effort to meet your high standards for quality, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.
If in any doubt about your purchase or you need more information on a product please email us at we are only too happy to help if we can, replies to emails are normally within the same day or if not sooner.
ITEM DESCRIPTION
All our items are Brand New, Items sold as "New but without labels" are also Brand new but minus labels otherwise just as you would buy on the high street.
We buy from many sources to get the best price for our customers.
CLOTHING STORE LABELS MAY BE REMOVED, cut or blacked out subject to the requirements of the supply chain stores. This is for brand protection of the original high street chain store and to prevent unauthorised store-returns, this in no way affects the quality of the item. If required labels are removed by the manufacturer or our wholesalers before sale.
All items of clothing have labels with washing instructions and fabric content.
If you would like any more information or you are not happy with our items or service please contact us and we will try to resolve any problems to both our mutual satisfaction.
DELIVERY
Orders will be dispatched in a timely manner as set out in the sale listing, you will be notified when items are dispatched.
Once dispatched we rely on Royal Mail to deliver in line with the postal service chosen at the time of purchase. If in the unlikely event you have not received your items within a week of dispatch please check it has not been left at your local post office. If not please contact us. Royal Mail will not accept a package is lost until 15 Days have passed from the date of posting. In which time it should have been returned to us if Royal Mail had a problem with delivery.
We obtain proof of posting on all our dispatched items or a signature on delivery if sent via another method.
In the event of a lost package Royal Mail may request information about the lost delivery from the addressee to enable us to instigate a claim with them.
All Packages returned to us unclaimed via the Royal Mail will be subject to reshipping charges.
All our items are Brand New and checked by ourselves before dispatch.
ORDERS & SHIPPING
If you need to change, amend or add any notes please email them to us prior to dispatch.
Please make sure that you have selected the correct item and any option of the item before placing your order.
RETURNS
We comply with the Distance Selling Regulations 2000. Customers are by law entitled to return goods if unwanted within 14 days from receipt for a refund. This applies to unwanted goods, faulty or wrong size. If the item is not received in the original condition a restocking charge will be made and deducted from the refund. Consumables i.e. Batteries etc. must still be in the sealed packaging. Please obtain a free Certificate of Posting at your Post Office when returning goods insures your item for loss as refunds will not be made until goods are safely received by us. Return postage is not refundable the buyer is responsible for return postage costs for unwanted or wrong size items. For items found to be faulty two way postage costs will be refunded. Any refunded postage will not exceed the original postage.
Exchanges are at the discretion of Dalewood Fashions and an exchange postal charge may be incurred.
PRIVACY
We respect your privacy and do not use or share your email address or any information with third parties.
Please only purchase if you agree to the terms, conditions and policies of Dalewood Fashions which form part of the sales contract.
Dalewood Fashions reserves the right to change the Terms & Conditions without notice.
Returns address:
Dalewood Discounts
Returns Fao Lacey
9 Colville Avenue
South Shore
Blackpool
FY4 2PE.