Welcome to my online store. I sell new and used DVDs (mostly new), from old classics to new releases, and I have something for all the family. All my DVDs are genuine, and sourced from UK wholesalers and retailers. Delivery to UK customers is by first class post, and your order will be dispatched on the same or next working day. Please feel free to email with any questions you may have.
Frequently Asked Questions
DVD QUALITY: All my dvds are sourced from UK wholesalers and retailers, and all my DVDs are genuine retail versions. Please read description for condition of your product.
UNWANTED PURCHASES (Buy It Now): If you change your mind and would like to cancel your order, contact me within 7 days of purchase. If you return the item in its original condition, unopened and factory sealed, I will refund the cost of the item, plus original postage. I do not accept returns for unwanted items won by auction listing. The cost of the returns postage is the customers responsibility, and the item must be returned within 30 days.
AUCTION ITEMS: I do not accept returns for unwanted items won by auction listing. Please contact me in the first instance to resolve any issues you have with your purchase.
FAULTY ITEMS: Please contact me within 7 days of your purchase to report faulty items. I will test returned goods and I reserve the right to return the product to you if I cannot reproduce the fault on my own equipment. In the event that your order is damaged in transit, please ensure the goods remain sealed, then return the item to me for a refund. Please be very descriptive about any faults you have with your item, so I can find the fault easily. If a disc doesn't play properly, could you please try the disc in another machine, to see if the fault persists.
RETURN POSTAGE: In the case of unwanted items, the cost of the return postage to me is the customers responsibility, and will not be refunded. If you have a faulty item, or received the wrong item, I will refund return postage at the standard rate for first or second class post only, and please ask for a certificate of posting as proof of return.
LOST IN THE POST: Royal Mail Quote "If you would like to claim compensation, please wait 15 working days from due delivery date for an item sent within the UK, or 25 days for an item sent overseas (20 days for Europe). This is the time limit Royal Mail has set before they consider an item lost." Please wait till these times have passed before requesting replacement / refund.
INTERNATIONAL BUYERS: Buyers from outside the UK will be responsible for all fees and/or taxes which might be charged by Customs in UK or the destination country.
PRICING: All prices are subject to change and availability, a refund will be given if I am unable to supply the goods ordered.
PROOF OF POSTAGE: Please ask Post Office for 'proof of postage' when returning all items, as no claim can be made without it, and I cannot be held liable for returned items if they are lost or damaged in the post. Could you also please use a jiffy bag, or box to avoid damage to the item in the post.
RECEIPT OF GOODS / FEEDBACK: Please acknowledge receipt of goods by either leaving feedback, or sending an email. I will then leave feedback for you once I have received receipt of goods.
DVD REGIONS:
Region 0 - (or "region free") is compatible with DVD players from any region.
1 - United States, Canada, Bermuda, U.S. territoriesRegion
2 - United Kingdom, Europe, Japan, South Africa and Middle EastRegion
3 - Southeast Asia, South Korea, Republic of China (Taiwan), Hong Kong, MacauRegion
4 - Australia, New Zealand, Central and South AmericaRegion
5 - Former Soviet Union, Indian sub-continent, Africa, North Korea and MongoliaRegion
6 - ChinaRegion
7 - Reserved for future useRegion
8 - International Territories (ships, planes etc)
Region ALL - These discs have all eight flags set, allowing the disc to be played in any locale.
BLU-RAY REGIONS:
Region Code A
Includes most North, Central and South American countries and South-east Asian countries including the Republic of China (Taiwan), Hong Kong, Japan and Korea.
Region Code B
Includes most European and Middle-Eastern countries, all of Africa, Australia and New Zealand.
Region Code C
Includes the remaining central and south Asian countries, as well as the People's Republic of China and Russia.
www.PlayWatchUK.com
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