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All-About-Me Page For MeltedIgloo [+10]

Letting you get to know your fellow eBidders a little more.
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Location

Whitehorse, Yukon, Canada

Listings Running 0

Account Status PLATINUM

eBid Buddy Points 0.571

eBid Member Since 01/02/13

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Some Information About MeltedIgloo

Giving you a little more insight into the seller.
A little bit about us:
Welcome to the little gift shop down the way! USA and Canada Buyers: when you purchase multiple items, you pay to ship the first item, the rest ship for free! Unfortunately, due to the rising cost of international shipping, worldwide customers will be charged $2.00 CAD on any aditional items. Orders taken locally from Whitehorse, YT include FREE next business day delivery!

**Please Read Listings Carefully: Some Huge and Tiny Items will Have Item Specific Shipping Rates**

Shipping Policy:

1.  We will process and ship your order within 24 hours (1 Business Day) of receiving verified payment. 
2. Please make sure that your eBid address matches your shipping address.
4. Canadian and US orders ship with tracking AND insurance.
5. Worldwide customers don’t even want to know what Canada Post Charges for tracking. Orders for less than $150.00 CAD will not be insured! We can and will include tracking or insurance at your request and expense.

Here at The Melted Igloo, we ship fantastic products to our valued customers in Canada, the US and around the world on a daily basis! We are a successful, licensed local gift shop that recently decided to share our carefully selected goodies with the world; it is a fabulous way to recycle all of the packaging (peanuts/boxes/foam etc.) that we receive when we import goods from across North America! We do not charge packaging or handling fees, we are just too happy to serve you!

After careful consideration we have decided to offer flat rate shipping to encourage multiple purchases from our savvy shoppers!

Shipping to Canada:
Canada Post Expedited Parcel
Arrival: 2-7 Days After Shipped
Includes Tracking AND Insurance! 

Shipping to the USA
Small Packages via Tracked Packet USA / Large Packages Ship via Canada Post Expedited Parcel - USA
Arrival: 4-7 Days After Shipped
Includes Tracking AND Insurance!

Shipping to Europe & Worldwide
Small Package International - Air/ Large Packages Ship via Canada Post International Parcel Surface
Arrival 4-6 Weeks After Shipped
Worldwide shipping does NOT include Tracking.
Orders under $150.00 CAD will NOT be insured.

Combined orders of $250.00 CAD or more receive a further 10% discount on top of the savings on freight; the discount will be deducted from your final invoice! The discount does not apply to our Jewellery, Numistic or Bullion items.

We do like to consider ourselves shipping professionals, so rest assured that our combined packages are as condensed as possible and very well padded to arrive intact for your enjoyment!

‘It seems a little expensive for just one item...’
Remember that Postage rates are based on package size and weights, one item still needs to go through all the stages of shipping just the same as a package of four items. Our shipping system meets you half way! May we suggest ordering HEAPs of items to save money today! =)

We guarantee that you will not overpay for shipping, and you also take advantage of our shipper's discount! If you should happen to pay $16.00 to ship an item and Canada Post charges us $11.00, you will be receiving a $5.00 refund within 24 hours!! We even send you a picture of the invoice to prove that we are on the level. When our quoted rates let us down and it costs us $28.00 to ship... we eat it with a smile... and thank you for your business.

We will ALWAYS refund overpaid shipping.
Guaranteed!

We will NEVER ask you for more money than you were quoted for shipping.
Guaranteed!

‘I have ordered multiple items from multiple listings, should I wait for a revised invoice?’
YES! Purchasing multiple items is a great way to save on freight… eBid may generate an invoice charging you for multiple items however, so please give us roughly 12 hours (We sleep from time to time) to send you an updated invoice reflecting your savings on freight before sending payment.

Payment Policy:
-We accept PayPal, Skrill, Postal Orders and Major Credit Card payments.
-Full payment should be made within 1 business day from the date of purchase please.
-Once payment is confirmed, we will ship your items within 24 hours.

Return Policy:
- In the (extremely) unlikely event of a defective or incorrect item, we offer a full cash refund or replacement on us. This only applies if we make an error and send you the wrong item or a broken one. Please contact us before you leave feedback if there is a problem, we are standing by to communicate.
- If you should decide that our product does not suit your needs after it arrives we ask you to return it to us within 14 days of delivery at your expense for a full refund of your purchase price.
- If there are any problems at all... Please contact us (before leaving feedback =) so that we can sort it all out!

Remember folks: If you are unhappy with us in any way, let us know so that we can make things right for you and learn from our errors. You can’t leave informed feedback until you have had the full experience - send us a message and experience some epic customer service! If you are pleased with our products and our service… please let EVERYBODY know so that we can continue to GrOw!