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Thread: Additions to FAQ Pages

  1. #51

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    I would find it helpful to have a search box into which I could type key words......

  2. #52

    Default

    Quote Originally Posted by canterburycross View Post
    I would find it helpful to have a search box into which I could type key words......
    Like the one on the top left of all pages, you mean?

  3. #53

    Default Bidders bidding for items and then when won they dont pay.

    Can you help me I have a ebidder who has won items from me to the cost of £48.47 including postage and packing. I have asked this bidder for a week now first he would say he would pay me through postal order waited a few day and he never did. Asked him again for payment then he said he would pay through pppay a promise then he never did I asked him for payment again then he only wanted to pay me £12 pounds for the items, He knew what he was bidding for ebid charged me for selling it, i cant get the cash from him and I am out of pocket can you help please

    Kind regards
    Phil watkins

  4. #54
    Forum Saint HannaHolly's Avatar
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    Default

    Quote Originally Posted by PhilWatkins View Post
    Can you help me I have a ebidder who has won items from me to the cost of £48.47 including postage and packing. I have asked this bidder for a week now first he would say he would pay me through postal order waited a few day and he never did. Asked him again for payment then he said he would pay through pppay a promise then he never did I asked him for payment again then he only wanted to pay me £12 pounds for the items, He knew what he was bidding for ebid charged me for selling it, i cant get the cash from him and I am out of pocket can you help please

    Kind regards
    Phil watkins
    Send him three payment reminders ( view the auction in your After auction log - AAL) you'll the the link for payment reminders.

    After you've sent three, use the 'report as non payer' function.

    But before you do any of that- leave appropriate feedback for the buyer to warn others ellers about them.

    Once you've left neg feedback, email support@ebid.tv to explain you've had a non payer and would like your listing fees refunded.

  5. #55

    Default

    I sent him reminders but when it comes to report a non payer it wont let me.

    Kind regards
    Phil

  6. #56
    Forum Master lofty100e's Avatar
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    Default

    Quote Originally Posted by HannaHolly View Post
    Send him three payment reminders ( view the auction in your After auction log - AAL) you'll the the link for payment reminders.

    After you've sent three, use the 'report as non payer' function.

    But before you do any of that- leave appropriate feedback for the buyer to warn others ellers about them.

    Once you've left neg feedback, email support@ebid.tv to explain you've had a non payer and would like your listing fees refunded.
    Phil, what part of the country is this person in? It could be they have had problems with flooding.
    To view my listings: click here: www.loftys-stores.com



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  7. #57
    Forum Saint cmjewels925's Avatar
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    Default

    Quote Originally Posted by PhilWatkins View Post
    I sent him reminders but when it comes to report a non payer it wont let me.

    Kind regards
    Phil
    Hi Phil

    You have to mark the item as paid before you can mark it as npb.

    Yes, I know, it doesn't make sense but that's the only way you can do it.



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  8. #58

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    how can i change my user name?

  9. #59

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    Quote Originally Posted by johnboyd View Post
    how can i change my user name?
    Hi contact support at support@ebid.tv they will do it for you.
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  10. #60

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    Quote Originally Posted by gazza View Post
    If you have come to the forums to find answers to questions that you could not find on our FAQ page, please tell us the question you need answering by replying to this and we will endevour to add it to the FAQ pages to help others in the future.

    Thanks
    Gazza
    I am new to Ebid - have listed two items and now decided I woudl like the photo showing in the listings rather tha just a camera that people have to click on. I've been round and round in circles on the edit button and cannot find a way to make the picture show - I realise there is a fee of 10p for this but how can I make the photo show?

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