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Thread: Site Downtime & Problem Notifications

  1. #31
    Administrator gazza's Avatar
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    The site will be down to install some new hardware at around 2pm this afternoon. Downtime will be about 10 minutes.

    Thanks
    Gazza
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  2. #32
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    Some small photos will be missing for then next hour. These will return. This is due to a change in our hardware structure.

    Gazza
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  3. #33
    Administrator gazza's Avatar
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    We've finally pinpointed a bug that has been causing us all sorts of problems for the site for the last 3 weeks. For the next hour or so eBid Store categories will not be deleteable whilst we fix this.

    Gazza
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  4. #34
    Administrator gazza's Avatar
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    Users might experience a couple of seconds of downtime this afternoon while we upload some new software to eradicate the problem we've been having for the last few weeks.

    Gazza
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  5. #35
    Administrator gazza's Avatar
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    Users may experience a few seconds of downtime around 12 midday GMT whilst we upgrade some software.

    Gazza
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  6. #36
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    Couple of minutes downtime at around 9.15am (GMT) today to fix a database error.

    Gazza
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  7. #37
    Administrator gazza's Avatar
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    eBid will be going down for a major backend software update at 6am on Saturday 6th December (GMT).

    We will be making some major non-cosmetic changes to our systems which will require a long period of outage. 3hrs will be our shortest estimate but it could go for most of the morning depending on any bumps along the way.

    Our apologies for this for this but it is a necessary step for our future scalability and reliability.

    Thanks,
    Gazza

    ---------

    UPDATE

    This update has been put back a couple of days, we will let you know definite date v.soon.
    Last edited by gazza; 5th December 2008 at 10:23 PM.
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  8. #38
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    We've had an unplanned outage this morning some of you will have been receiving error pages when using some parts of the site.

    This has now been fixed. The cause is as yet new and unknown and is currently being investigated.

    Our apologies for this.
    Gazza
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  9. #39
    Administrator gazza's Avatar
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    The re-scheduled downtime from 6th December will now take place tomorrow (Wednesday 10th) at 6am GMT
    We will be making some major non-cosmetic changes to our systems which will require a long period of outage. 3hrs will be our shortest estimate but it could go for most of the morning depending on any bumps along the way.

    Our apologies for this for this but it is a necessary step for our future scalability and reliability.

    Thanks,
    Gazza
    Last edited by Mark; 9th December 2008 at 10:13 AM.
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  10. #40
    Administrator gazza's Avatar
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    Backing up before we started took us a lot longer than planned. Better to be safe than sorry though.

    We hope to be back up early afternoon GMT

    Thanks,
    Gazza
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