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Thread: having to complete a captcha to list an item

  1. #51
    Administrator gazza's Avatar
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    Default Re: having to complete a captcha to list an item

    A single automatic (non-CAPTCHA) browser check is in place for searches at the moment. This should whitelist your browser for up to 4 hours afterwards when making more searches.

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  2. #52
    Forum Saint astral276's Avatar
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    Default Re: having to complete a captcha to list an item

    Quote Originally Posted by gazza View Post
    A single automatic (non-CAPTCHA) browser check is in place for searches at the moment. This should whitelist your browser for up to 4 hours afterwards when making more searches.
    Ah, yes; getting that. I hadn't done a search earlier.

    Is it possible to change the text on the check page to make it clearer to users, particularly new users, what is going on and why?
    Last edited by astral276; 20th September 2018 at 02:31 PM.


  3. #53
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    Default Re: having to complete a captcha to list an item

    Quote Originally Posted by astral276 View Post
    Ah, yes; getting that. I hadn't done a search earlier.

    Is it possible to change the text on the check page to make it clearer to users, particularly new users, what is going on and why?
    Are buyers going to have difficulty searching?

  4. #54

    Default Re: having to complete a captcha to list an item

    I understand there's been recent attacks, but why these extreme measures? Other sites, much bigger than ebid, don't have such intrusive distractions. Can't be good for first time visitors that we want to turn into buyers.
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  5. #55
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    Default Re: having to complete a captcha to list an item

    Quote Originally Posted by johnwash1 View Post
    I understand there's been recent attacks, but why these extreme measures? Other sites, much bigger than ebid, don't have such intrusive distractions. Can't be good for first time visitors that we want to turn into buyers.
    Almost everyone is experiencing just a single, very short, automatic browser check. I think this is far less off-putting to new visitors than the site being unavailable because of an attack.
    Other problems are concerning listing activities which would not affect first time or new visitors.

  6. #56
    Administrator gazza's Avatar
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    Default Re: having to complete a captcha to list an item

    Quote Originally Posted by johnwash1 View Post
    I understand there's been recent attacks, but why these extreme measures? Other sites, much bigger than ebid, don't have such intrusive distractions. Can't be good for first time visitors that we want to turn into buyers.
    Hi John,

    There is a single couple of second automatic interstitial when making your first keyword search at the moment, no other interruptions should be evident any longer. Let us know if you are seeing more than this single example.

    Thanks,
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  7. #57

    Default Re: having to complete a captcha to list an item

    Quote Originally Posted by gazza View Post
    Hi John,

    There is a single couple of second automatic interstitial when making your first keyword search at the moment, no other interruptions should be evident any longer. Let us know if you are seeing more than this single example.

    Thanks,
    Gazza
    Thanks Gazza. I've not seen any at all today actually. And don't read my comment in any way aggressively or moaning... I'm just remarking that it seems strange, since I've never seen such interstitials (ooo, loving that word!) on other sites, so I'm thinking it might discourage buyers. But perhaps it's just a temporary thing, a site only suffers it when CloudFlare is first introduced, maybe.

    Many sellers here, me included, don't see a lot of visitors buying, so we need to make them feel comfortable. That was all I was trying to say.
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  8. #58
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    Default Re: having to complete a captcha to list an item

    Well, Cloudflare did it's make you wait while it checks the eBid site when I clicked on my desktop eBid icon to come in here today. I thought that had ended. It looks cheesy, and I haven't run across any other site that does it.
    Ta-Ta for now!

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  9. #59

    Default Re: having to complete a captcha to list an item

    Quote Originally Posted by HerMajesty View Post
    Well, Cloudflare did it's make you wait while it checks the eBid site when I clicked on my desktop eBid icon to come in here today. I thought that had ended. It looks cheesy, and I haven't run across any other site that does it.
    Did it to me a couple of times today, and it wasn't even when I first logged in, had been on the site for a while.

    Ask CloudFlare for a refund, Gazza! (I can imagine the service isn't cheap).
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  10. #60
    Forum Saint astral276's Avatar
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    Default Re: having to complete a captcha to list an item

    Quote Originally Posted by HerMajesty View Post
    Well, Cloudflare did it's make you wait while it checks the eBid site when I clicked on my desktop eBid icon to come in here today. I thought that had ended. It looks cheesy, and I haven't run across any other site that does it.
    They could show nothing at all and do the browser check invisibly in the background.

    It's only an irk because you know it is happening. If they just did it you might notice the pause but would likely blame it on your internet connection.


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