Home
Buy on eBid
Sell on eBid
eBid Stores
My eBid
Upgrade to Seller+ Lifetime
eBid Help
Close
Login to Your Account
eBid Community Forums - Chat & find help from others in the eBid Community
Results 1 to 9 of 9

Thread: Contact Form

  1. #1

    Default Contact Form

    Is the contact form working, I wonder? - https://www.ebid.net/uk/help/contact-us/ - I have submitted a problem three times, making sure my details are correct and have not had any response/reply at all... this hasn't happened in the past.

    On the third attempt, there was a prompt to add a screen captcha - is it because this time I clicked the radio button for website... it is not obvious that I should do that!

    - but still I've had no e'mail acknowledgement, despite the online response stating that it was sent and my email address is correct!

    Help please?

  2. #2

    Default Re: Contact Form

    Here is how the form appears to me and it is not clear what to do at the line highlighted and arrowed?
    Attached Images Attached Images  

  3. #3

  4. #4

    Default Re: Contact Form

    Quote Originally Posted by Anniemcc2 View Post
    I always email direct [email protected] with any problems.
    Many thanks - I'll do the same as the online form does not appear to work...

  5. #5

    Thumbs down Re: Contact Form

    Quote Originally Posted by 20sent06 View Post
    Many thanks - I'll do the same as the online form does not appear to work...
    No response from ebid support so far either... no read reciept/response of any kind!

    - and I have checked spambox/filter - fat zero there too!

  6. #6
    Forum Saint Maelbrigda's Avatar
    Join Date
    Aug 2011
    Location
    Laurencekirk, Aberdeenshire, United Kingdom
    View Maelbrigda's Feedback (+2360)
    All-About Maelbrigda
    View Maelbrigda's Listings
    Forum Posts
    4,813

    Default Re: Contact Form

    try opening a new ticket and see what happens.
    https://www.ebid.net/uk/stores/Simply-Handmade all my handmade items
    https://maelbrigdas-bits-pieces.ebid.net For Clothing and Jewellery, Incense, Ornaments, Odds & Ends & Much More
    https://craft-store.ebid.net Crafty bits & pieces.
    https://maelbrigda-books-cds-dvds-vinyl.ebid.net Books, Blu Rays, DVD's, CD's and Vinyl Records

    Please have a look. I combine postage wherever possible.

  7. #7

    Default Re: Contact Form

    Quote Originally Posted by Maelbrigda View Post
    try opening a new ticket and see what happens.
    Sent another to [email protected] - request delivery/read receipts too... got nothing back!

  8. #8
    Administrator gazza's Avatar
    Join Date
    Apr 2003
    Location
    West Byfleet, Surrey, United Kingdom
    View gazza's Feedback (+1)
    All-About gazza
    View gazza's Listings
    Forum Posts
    13,284

    Default Re: Contact Form

    Quote Originally Posted by 20sent06 View Post
    Sent another to [email protected] - request delivery/read receipts too... got nothing back!
    When we receive your request we send a confirmation email with a ticket ID.

    I can see quite a few tickets you have opened, all have been replied to.

    Gazza
    eBid.net
    Free to Bid | Free to List | Free to Enjoy
    GBP and USD Affiliate Program Re-Launched .. Promote eBid and earn
    Got a problem? Record it for us using http://screencast-o-matic.com/

  9. #9

    Default Re: Contact Form

    Quote Originally Posted by gazza View Post
    When we receive your request we send a confirmation email with a ticket ID.

    I can see quite a few tickets you have opened, all have been replied to.

    Gazza
    Glad to hear they have arrived OK, however nothing has come back to me by way of confirmation emails or delivery/read receipts.

    Odd, as I am receiving other emails from eBid to the same address: Ninja Lister Reports, Questions Recieved, Payment Received, Invoice, Successful Sale etc...

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Follow Us
New To eBid?
Register for Free