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Thread: Payment not showing on AAL

  1. #1
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    Default Payment not showing on AAL

    I bought and paid for item 164966225.

    Paypal have sent me a receipt but ebid AAL shows as unpaid



  2. #2
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    Default Re: Payment not showing on AAL

    I tried to find this searching in closed listings - nothing came up

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    Default Re: Payment not showing on AAL

    Quote Originally Posted by meebo1 View Post
    I tried to find this searching in closed listings - nothing came up
    Its here.


    https://www.ebid.net/uk/for-sale/bud...-164966225.htm
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  4. #4

    Default Re: Payment not showing on AAL

    I had the same problem on the 10th Nov with item 164892716. I had to manually mark the item as paid at 15.34 for my customer. The Paypal notification on the ASL eventually trundled in at 18.55 !

  5. #5
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    Default Re: Payment not showing on AAL

    Quote Originally Posted by cornishmaid1961 View Post
    I had the same problem on the 10th Nov with item 164892716. I had to manually mark the item as paid at 15.34 for my customer. The Paypal notification on the ASL eventually trundled in at 18.55 !
    That's what I had to do...I switched the AAL to 'marked as paid' and told the seller what had happened.

    It took about 40 minutes for the payment to show up here

  6. #6
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    Default Re: Payment not showing on AAL

    The lag is on their side I can assure you. The second we receive it the ASL is updated.

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  7. #7
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    Default Re: Payment not showing on AAL

    Quote Originally Posted by gazza View Post
    The lag is on their side I can assure you. The second we receive it the ASL is updated.

    Gazza
    Who's side? As a buyer using paypal, this has only happened a couple of times.

    Paypal send their receipt and I don't change anything as a seller when someone uses Paypal to pay me...the AAL changes just about instantly, but not this time.

    Paypal sent an email then when I checked the AAL there was nothing to say I had paid then on the listing the request to pay was there for half an hour after Paypal emailed me.
    Last edited by moonwitch; 21st November 2017 at 09:36 PM.

  8. #8
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    Default Re: Payment not showing on AAL

    Quote Originally Posted by moonwitch View Post
    I bought and paid for item 164966225.

    Paypal have sent me a receipt but ebid AAL shows as unpaid
    Just had the opposite - sold an item last night at 8.13pm and got immediate notification of payment from eBid via the ASL. My email from Paypal didn't come through until after midnight, UK time.

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