I have been with British Gas foe about 9 years, and due to the recent price hikes and the removal of the dual fuel discount, I decided to look around for a new supplier to switch to.
I settled on a new company called Peoples Energy company who could supply my gas and electricity for just shy of £58 a month compared to the british gas price of £85 a month.
Today I had a phone call from british gas to ask why I was leaving and I told them that they were too expensive and that my new supplier was far cheaper, tey aske how much, so I told them. They then came back with a figure of £49 a month, how can they justify charging almost twice as much in the past if they can offer a much lower price now.
Bearing this in mind they are supposed to tell you if they have a cheaper tariff.