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Thread: Non-Delivery, then Delivery

  1. #1

    Question Non-Delivery, then Delivery

    I sent a book to New Zealand in July. The buyer was very patient when it didn't arrive within Royal Mail's (5 - 7 Days). The buyer asked for a refund (Paypal) on 06/08/17 which I promptly did. Today the book arrived. How do I get my money ( through eBID)?
    TIA SPiKE
    SPiKE'S Books

    Enjoy Books!

  2. #2
    Forum Saint sidthelamp's Avatar
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    Default Re: Non-Delivery, then Delivery

    Quote Originally Posted by spikesbooks23 View Post
    I sent a book to New Zealand in July. The buyer was very patient when it didn't arrive within Royal Mail's (5 - 7 Days). The buyer asked for a refund (Paypal) on 06/08/17 which I promptly did. Today the book arrived. How do I get my money ( through eBID)?
    TIA SPiKE
    first thing seven days to oz is a bit optimistic, what do royal mail say about refunds for lost mail to oz, what is there time line before you can make a claim?, how do you know the book arrived today, eg was it tracked? i doubt ebid can help you on this, your first call should be your customer, then if the book was tracked and they paid through paypal then you can open a case with paypal.
    http://uk.ebid.net/stores/under pressure

    MY ATTITUDE IS A RESULT OF YOUR ACTIONS!!!
    IF YOU DONT LIKE IT BLAME YOURSELF.

  3. #3

    Default Re: Non-Delivery, then Delivery

    Thanks, Sid.
    SPiKE'S Books

    Enjoy Books!

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