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Thread: I have been charged $0.61 never sold anything

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    Unhappy I have been charged $0.61 never sold anything

    Hi I am new here less than 2 months.
    I don't know why I have been charged $0.61 fees when I have never sold anything
    are these monthly fees that you have to pay either you had a sale or not?
    https://i.snag.gy/joqrwI.jpg

    Please someone explain I contacted the support but no answer !

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    Forum Saint JanetB's Avatar
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    Default Re: I have been charged $0.61 never sold anything

    Click on Help > Contact Us > click here to open a support ticket (link)

    Scroll down the page and arrive at Contact Form

    Fill in your details where necessary.


    You should receive a confirmation that they have received your query in your email account (make sure you accept eBid's email address in your In folder) also, check your junk mail for any response.

    A reply is usually forthcoming within 24 hrs after the confirmation.

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    Default Re: I have been charged $0.61 never sold anything

    Last edited by astral276; 6th August 2017 at 06:51 AM.


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    Default Re: I have been charged $0.61 never sold anything

    b)THIS MONTH'S TRANSACTIONS
    1 July - 31 July 2017

    10 Jul 00:16 (SAST) ... Final Value Fee ... -0.51
    11 Jul 17:06 (SAST) ... Listing Fee x 5 ... -0.05

    Total Debits during period : US$ 0.56
    Total Credits during period : US$ 0.00
    Total Due for this period : US$ 0.56


    what is it Final Value fee?
    Nothing ever was sold, I had someone bid on an item, but he never paid, do I still have to pay fees ??!!

  5. #5

    Default Re: I have been charged $0.61 never sold anything

    You can claim the fees back if you have a non paying bidder.

    You need to send two payment reminders 24 hours apart. Then leave appropriate feedback and report them as a non paying buyer.

    When you have done that you will get the option, in two days, from the drop down menu on the after sales log to claim the fee back. Hope this helps.

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    Default Re: I have been charged $0.61 never sold anything

    Quote Originally Posted by cornishmaid1961 View Post
    You can claim the fees back if you have a non paying bidder.

    You need to send two payment reminders 24 hours apart. Then leave appropriate feedback and report them as a non paying buyer.

    When you have done that you will get the option, in two days, from the drop down menu on the after sales log to claim the fee back. Hope this helps.
    Ok Thank you for the instruction
    DONE,

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