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Thread: Bought items disappeared

  1. #1

    Default Bought items disappeared

    I find it can be hard to get my customers to leave feedback. A lot of them complain that they don't understand how to navigate the site. Mainly I think this is down to people being increasingly used to very simplied one to three click shopping sites so, they have forgotten how to engage with site menus. I give my customers a three click quick guide for how to find the buying actions they need such as 'Request Invoice' or 'Leave Feedback'.

    One recently told me he could not follow that guide because his bought item had disappeared without him deleting it. He sent me a screenshot and he is right. Unfortunately this kind of error leads to new customers deciding that eBid is a badly designed/maintained site and we lose their custom.
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    Last edited by LuckyTarget; 5th August 2017 at 03:55 PM.

  2. #2
    Forum Saint JanetB's Avatar
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    Default Re: Bought items disappeared

    You need to contact support@ebid.net so they can investigate.

  3. #3

    Default Re: Bought items disappeared

    Thanks, Jan. I have sent it as an email to them.

  4. #4
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    Default Re: Bought items disappeared

    eBid seems more interested in getting sellers than buyers in my opinion

  5. #5
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    Default Re: Bought items disappeared

    Quote Originally Posted by cockneyone View Post
    eBid seems more interested in getting sellers than buyers in my opinion
    As a buyer that should suit you down to the ground .
    Please Visit My Stores




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