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Thread: Password format

  1. #1

    Default Password format

    I'd like to update my password to a more secure one but any I choose get declined because the password is not the correct length or uses invalid characters. OK, but I can't find anywhere that tells me what is the maximum/minimum length or which characters are acceptable. Any help, please?

  2. #2

    Default Re: Password format

    I've had that problem on some websites and after getting totally frustrated, I just happened to read the fine print below my "rejection" and it stated what was acceptable to use in a password and how many characters. Try again and see if you might have missed the fine print. If not, contact customer service, as I didn't see any info on the site Help page either. Good Luck!!

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