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Thread: Questions and answers

  1. #11
    Forum Master
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    Default Re: Questions and answers

    Quote Originally Posted by Shesawaya38485 View Post
    Ability to delete Q&As by the seller would be nice. In the case of being notified that there is an error in a listing or any question asked that does not pertain to the item itself, the seller could just (hopefully!) make the correction and delete that notice. Sending a PM to let someone know about an error in listing is just too time consuming and I understand that some might be embarrassed by making a mistake and want to delete the listing to get the Q&A off.
    You can only PM people who are active on the forums so that option is not available for most sellers.

  2. #12

    Default Re: Questions and answers

    Quote Originally Posted by tony41 View Post
    You can only PM people who are active on the forums so that option is not available for most sellers.
    I didn't realize that - good to know! What is the level of membership required for posting on the forums? Registration FAQs don't address the forums, so I thought anyone who was at least a seller had access to them. Thanks!!

  3. #13
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    Default Re: Questions and answers

    If you are registered you can use the forum. It is just that very few (by comparison) people do

  4. #14
    Forum Master JaBek1's Avatar
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    Default Re: Questions and answers

    In my opinion, sellers should have the option to include a question in the listing or not. As to keeping a record of questions and their responses, that function should also be included in my opinion.

  5. #15

    Default Re: Questions and answers

    Hello there. I have been away for a while. Please bear with me. I am trying to find out how to put my store on vacation. I was really sure where I was suppose to put this question. Sorry for the bother. Thanks for the help.

  6. #16
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    Default Re: Questions and answers

    go to my ebid - my notices (on the left) - create a notice - don't forget to tick the box Holiday notice - save notice
    To undo after the holiday go to the same area to do that

  7. #17

    Default Re: Questions and answers

    Quote Originally Posted by Mimistreasures2010 View Post
    Hello there. I have been away for a while. Please bear with me. I am trying to find out how to put my store on vacation. I was really sure where I was suppose to put this question. Sorry for the bother. Thanks for the help.

    Go to 'My Notices' on your eBid page, there you can type a message to your customers and if you don't want anyone to bid or buy while you are away then tick the holiday notice box and save. Make sure the message is 'active' on all your listings after you have created it. Hope this helps.

    Lol, you beat me to it Meebo - must type faster !
    Last edited by cornishmaid1961; 27th February 2017 at 12:43 PM.

  8. #18

    Default Re: Questions and answers

    Thank you very much. Have a great day.

  9. #19
    Forum Diehard purplestevie's Avatar
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    Default Re: Questions and answers

    Id like to be able to delete answers in Q&A's
    Believe it or not i have 2 answers from January 1970!

  10. #20
    Forum Saint astral276's Avatar
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    Default Re: Questions and answers

    Quote Originally Posted by JaBek1 View Post
    In my opinion, sellers should have the option to include a question in the listing or not. As to keeping a record of questions and their responses, that function should also be included in my opinion.
    Exactly. That is the way it should work, and is what has been asked for at least as long as I have been here.

    The current system is not fit for purpose. Some messages are not suitable for public display (there's not even a warning that all messages will be publicly displayed) or add nothing to the listing or mean anything to anyone else but the seller and asker, and both parties need a history of what has been said.

    Sadly, making a working Q&A system is one of those requests that admin turn a deaf ear to for reasons never explained. The only explanation I can come with is that they expect US to police their rules.

    eBid could still read all communications if they wish to check for off-site sale attempts or whatever.
    Last edited by astral276; 22nd November 2017 at 10:17 AM.


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